Prajjwol Panta
Deer Lake
Summary
I am looking for an opportunity in F&B industry which will enable me to gain experience through my duties and obligations and also will be pivotal for the exposure of my talent. I am eminently motivated to elevate the company through my hard work, sincerity and dedication.
Overview
9
9
years of professional experience
Work History
Multi Unit General Manager
FMI
07.2024 - Current
- Increased multiple units performance by implementing effective management strategies and streamlining operations.
- Enhanced employee productivity through continuous training, goal setting, and performance evaluations.
- Optimized scheduling practices to maximize labor efficiency while maintaining high-quality customer service standards at each location.
- Created a positive work culture by fostering open communication channels between staff members and management personnel alike.
- Achieved significant results in Sales, Guest experience, Financial KPIs.
Restaurant General Manager
FMI
09.2023 - 06.2024
- Managing a restaurant in accordance with company policies and procedures and assume primary responsibility for achieving designated customer, profit, sales and P&L targets.
Restaurant General Manager
Kuwait Food Company (Americana KFC Brand)
03.2022 - 07.2022
- Managing a restaurant in accordance with company policies and procedures and assume primary responsibility for achieving designated customer, profit, sales and P&L targets.
Assistant Restaurant Manager
Kuwait Food Company (Americana KFC Brand)
04.2021 - 02.2022
- Assist the Restaurant General Manager in the management of a restaurant in accordance with Company Policies and Procedures and with shared responsibility for the achievement of designated customer, profit, sales, and employee P&L targets.
Shift Supervisor/Food Service Supervisor
Kuwait Food Company (Americana KFC Brand)
11.2017 - 03.2021
- Assist Restaurant Manager in supervising the Team members; monitor their performance, making sure that they perform according to the brand's standards.
Team Member/Crew Member
Kuwait Food Company (Americana KFC Brand)
02.2016 - 10.2017
- Maintain brand standards
- Cook & prepare products, serve & host customers, handle orders transactions, promote sales and handle customers' complains whenever appropriate
- Ensure maximum guest satisfaction
- TM could work as a cashier/packer, cook and/ supply base as assigned by duty manager.
Education
High School Diploma - General Management
Whitefield H.S.S
07.2014
Skills
- Inventory Management
- Multi-Unit Management
- Planning and delegation
- Training and development
- Business Acumen
- Communication
- Hospitality Management
Accomplishments
- Consistently delivered double digit same store sales growth.
- Exceeded EBITDA contribution each Fiscal year.
- Trained and developed more than 20 Shift managers, 6 Assistant managers and 3 RGMs while working as Trainer-RGM.
- Significant reduction in customer complaints as measured in customer survey platforms.
Languages
English
Full Professional
Hindi
Native or Bilingual
Personal Information
- Place of Birth: Nepal
- Date of Birth: 10/15/96
- Gender: Male
- Nationality: Nepali
- Marital Status: Married
Timeline
Multi Unit General Manager
FMI
07.2024 - Current
Restaurant General Manager
FMI
09.2023 - 06.2024
Restaurant General Manager
Kuwait Food Company (Americana KFC Brand)
03.2022 - 07.2022
Assistant Restaurant Manager
Kuwait Food Company (Americana KFC Brand)
04.2021 - 02.2022
Shift Supervisor/Food Service Supervisor
Kuwait Food Company (Americana KFC Brand)
11.2017 - 03.2021
Team Member/Crew Member
Kuwait Food Company (Americana KFC Brand)
02.2016 - 10.2017
High School Diploma - General Management
Whitefield H.S.S
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