PRAJITH PREMKUMAR
Halifax,Nova Scotia
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
10
10
years of professional experience
Work History
Assistant Production Supervisor
Bebbington
01.2023 - Current
- Negotiated contracts with suppliers to secure best pricing and quality of components.
- Supervised ongoing daily production phases.
- Oversaw loading and unloading of packages in warehouse.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Improved distribution efficiency with design, development, and testing of embedded software applications
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards
- Managed internal operational standards and productivity targets
- Established clear priorities and production quality standards
- Preplanned daily activities to drive crew productivity to meet job schedule
Store Manager
Reliance Retail limited
11.2019 - 12.2022
- Managed over 70 employees under 15000 sqft store
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Raised property accuracy and accountability by creating new automated tracking method.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Approved regular payroll submissions for employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Store Manager
Dukan Retailing Company
06.2015 - 06.2019
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Mitigated business risks by working closely with staff members and assessing performance.
- Developed and implemented successful staff incentive programs to motivate employees.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced operational risks while organizing data to forecast performance trends.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Rotated merchandise and displays to feature new products and promotions.
store coordinator
Fabindia Overseas Pvt. Ltd
02.2013 - 10.2014
- Responsible for overseeing the Entire Store Operations
- Maintaining Daily Mirror
- Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees
- Managed merchandise levels and store appearance Visual Display Arrangement
- Created and maintained team relationships
- Directed all activities required to achieve store sales, targets, goals
- Proper process of inward & outward of stock -Following up with the transportation department and company
- Responsible for Security and Cleanliness of the store -Ensure efficient handling of customers and maintaining high service standards
- Maintaining the ambience of the store as per the company standards
- Maintaining and controlling Stock Inventory Shrinkage on a Monthly Basis
- Promoting Company products through customer relations and interactions
- Reporting all key reports to the higher management on a monthly basis and also on prior basis.
Education
Master of Business Administration - Finance
Board of Bharathiar University
India2012
Bachelor of Computer Application -
Board of Bharathiar University
India2010
Skills
- Operations Management
- Store Opening and Closing
- Inventory Management
- Data Analytics
- Expense Reduction
- Profit Margins
- Loss Prevention Strategies
- Business Management
- General Housekeeping
- Staffing Strategy
- Employee Leadership
- Schedule Management
- Training and Development
Timeline
Assistant Production Supervisor
Bebbington
01.2023 - Current
Store Manager
Reliance Retail limited
11.2019 - 12.2022
Store Manager
Dukan Retailing Company
06.2015 - 06.2019
store coordinator
Fabindia Overseas Pvt. Ltd
02.2013 - 10.2014
Master of Business Administration - Finance
Board of Bharathiar University
Bachelor of Computer Application -
Board of Bharathiar University
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