Summary
Overview
Work History
Education
Skills
Rewards and accomplishments
Volunteer Experience
Languages
Timeline

PRAJI SAMUEL

Oshawa,ON

Summary

Dependable candidate seeking for a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excels in gathering, analyzing and reporting evidentiary findings, including financial analysis and fraud. Detail-oriented team player and successful at managing multiple priorities. Known for working hard with a positive attitude and a thorough background in fraud investigations.





Overview

18
18
years of professional experience

Work History

Senior Fraud Investigator, Lending

The Bank Of Montreal
11.2020 - Current
  • Perform detailed background checks on individuals suspected of fraudulent activity and gather critical information needed for successful investigations.
  • Process a variety of requests accurately, adhering to regulatory and compliance requirements within a timely manner.
  • Reduce fraudulent activity by implementing effective fraud detection strategies and tools.
  • Identify and make referrals to appropriate business groups and conduct prompt and thorough investigations on referred files.
  • Develop strong relationships with external partners, including banks, credit bureaus, and other relevant organizations for improved collaboration in combating fraud.
  • Monitor account activity in real-time for early detection and swift resolution of potential issues before they escalated into significant losses for the organization.
  • Enhance internal communication by providing regular updates on current fraud trends and emerging threats.
  • Understand risk management & compliance in order to protect the bank and minimize risk/exposure to financial loss and maintaining the confidentiality of the customer and bank information.
  • Improve company-wide security measures through the development and implementation of fraud prevention policies and procedures.

Specialist, Personal Banking, Proactive- Centralized Mortgage Renewal

The Bank of Montreal
07.2018 - 10.2020
  • Negotiated favorable rates with customers, securing high-quality products at competitive prices.
  • Helped meet changing demands by recommending improvements and introducing services to fit clients specific requirements.
  • Implemented successful marketing campaigns that drove brand awareness among target audiences.
  • Built and managed relationships with key clients and partners to drive growth.
  • Followed all company policies and procedures to deliver quality work.

Business Banking Specialist, Commercial Services

The Bank of Montreal
11.2015 - 06.2018
  • Conducted regular reviews of existing accounts, proposing suitable changes to optimize financial outcomes for clients.
  • Enhanced client satisfaction by providing tailored banking solutions to small businesses and provide customers with thorough support and guidance.
  • Identified customer desires and goals through needs-based sales tactics and opportunities for cross-selling other bank products and services, boosting overall revenue generation from business banking clients.
  • Delivered exceptional experience and maintained productive relationships with small businesses and building trust between the bank and its clients.

Assistant Meat Manager

Real Canadian Superstore
10.2006 - 11.2015
  • Delegated tasks and duties to staff with clear direction and communication.
  • Trained meat department employees and supervised product placement, rotation, signage and display activities to foster positive customer experience.
  • Ensured maximized freshness of products through efficient organization of storage coolers based on temperature requirements for different types of meats.
  • Assisted meat manager with maintaining profit margin in accordance with sales goals, expenses, price changes and waste management.
  • Reduced waste by implementing proper inventory management techniques and rotating stock effectively.
  • Collaborated with store management to develop promotions, seasonal displays, and special events that appealed to customers preferences.
  • Ensured compliance with all federal, state, and local regulations governing food handling, storage, sanitation, weights and measures requirements in the meat department operations.
  • Fostered a positive working environment within the meat department by demonstrating respectful, professional behavior and open communication with coworkers.

Education

Bachelor of Arts - Economics -

York University, Toronto, ON
06.2014

Skills

  • Financial fraud
  • Report preparation and filing
  • Fraud detection and prevention
  • Transaction monitoring
  • Records research
  • Loss prevention
  • Trend analysis
  • Procedure review
  • Investigation documentation
  • Verbal and written communication

Rewards and accomplishments

  • Employee of the month for commercial banking team for September 2017.
  • Social committee leader/coordinator for commercial banking team.
  • Gained more than 500+ hours of volunteer experience by participating in fundraisers for charities.
  • Quarterly Spotlight Award winner for 1st and 3rd quarter in 2017.
  • Annual Best of the Best recipient 2017.
  • Quarterly Spotlight Award winner for 4th quarter in 2019.
  • Quarterly Spotlight Award winner for 3rd quarter in 2020.
  • Quarterly Spotlight Award winner for 4th quarter in 2021.
  • Quarterly Spotlight Award winner for 1st quarter in 2022.

Volunteer Experience

Hilltop Chapel - Events coordinator 

Etobicoke, ON • 01/2008 - Current


  • Maintaining the church facilities
  • Active participant and organizer of youth group

Languages

English
Native or Bilingual

Timeline

Senior Fraud Investigator, Lending - The Bank Of Montreal
11.2020 - Current
Specialist, Personal Banking, Proactive- Centralized Mortgage Renewal - The Bank of Montreal
07.2018 - 10.2020
Business Banking Specialist, Commercial Services - The Bank of Montreal
11.2015 - 06.2018
Assistant Meat Manager - Real Canadian Superstore
10.2006 - 11.2015
York University - Bachelor of Arts - Economics,

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PRAJI SAMUEL