PRAJEESH SHAMMY

• Develop and execute sales strategies that meet or exceed quarterly and annual store targets

• Set goals and monitor progress to ensure sales representatives meet their targets

• Train, coach and mentor sales associates to enhance their product knowledge, sales skills and customer service

• Foster a team-oriented work environment to promote morale and productivity

• Build and maintain strong relationships with customers and prospects to maximize customer retention and sales growth

• Lead initiatives to enhance product knowledge, customer service and operational efficiency

• Provided exceptional customer service to customers to build relationships and drive sales

• Maintained current knowledge of products, services and promotions to provide tailored solutions to customers

• Exceeded sales targets and led initiatives to boost sales performance

• Maintained accurate documentation for tax audits, extensions, estimates and returns

• Provided exceptional customer service to clients and addressed inquiries concerning tax codes and allowable deductions

• Consistently met or exceeded performance goals through effective time management and accuracy

• Oversaw daily restaurant operations and managed staff performance for a high-volume restaurant

• Developed and executed strategies to increase sales and market share

• Ensured customer satisfaction by maintaining high-quality food and service standards

• Consistently met or exceeded individual sales goals and customer satisfaction metrics

• Developed and maintained relationships with customers to identify and address their needs

• Collected customer feedback and advocated for process changes to improve customer satisfaction

• Conducted business functions to source new clients and candidates

• Managed databases and maintained detailed records of correspondence and actions with clients and candidates

• Interviewed and assessed candidates to qualify them against client needs

• Placed candidates across junior to executive levels in IT, finance and accounting, and HR