Praise Osarense Aghahuwa
Sydney,NS
Summary
Proven to excel in customer service and cash handling, I significantly enhanced guest experiences at Sand Man Signature Hotel by leveraging my excellent communication and problem-solving skills. Demonstrated ability to maintain cleanliness and manage time effectively, contributing to a positive and efficient work environment. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Sand Man Signature Hotel
Halifax, NS
12.2023 - 08.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
Cashier
Shoperite
Benin City Nigeria
05.2020 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
Kitchen Assistant
Spice Restaurants
Benin City Nigeria
01.2017 - 03.2020
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Bachelor Of Science - Nursing
Cape Breton University
Sydney, NSSkills
- Excellent Communication
- Problem-solving skills
- Time Management
- Hospitality services
- Attention to Detail
- Maintaining cleanliness
Languages
English
Full Professional
Certification
CPR/AED
Food handler
Timeline
Front Desk Assistant
Sand Man Signature Hotel
12.2023 - 08.2024
Cashier
Shoperite
05.2020 - 06.2023
Kitchen Assistant
Spice Restaurants
01.2017 - 03.2020
Bachelor Of Science - Nursing
Cape Breton University