PRAIRNA SINGH
Scarborough,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
KAMBRO SOLUTION PRIVATE LIMITED
01.2022 - 05.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Customer Service Representative
D Mart Supermarket
11.2020 - 09.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
Education
Post-Degree Certificate - Project Management
ALPHA COLLEGE
ON, TORONTO05.2024
Bachelor of Arts - Journalism And Mass Communication
CHANDIGARH UNIVERSITY
MOHALI, INDIA 05.2019
Skills
- Staff Management
- Customer Relations
- Communication Skills
- Cost Control
- Time Management
- MS Office
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
AVAILABILITY
DAY :- MON TUE WED THU FRI SAT SUN
AVAILABILITY:- ALL DAY ALL DAY - - ALL DAY ALL DAY ALL DAY
Timeline
Assistant Manager
KAMBRO SOLUTION PRIVATE LIMITED
01.2022 - 05.2023
Customer Service Representative
D Mart Supermarket
11.2020 - 09.2021
Post-Degree Certificate - Project Management
ALPHA COLLEGE
Bachelor of Arts - Journalism And Mass Communication
CHANDIGARH UNIVERSITY
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