Pragyashree Aggarwal
Brampton,ON
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Commissionaires Great Lakes
02.2021 - Current
- Greeted guests at the courthouse professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Restaurant Supervisor
Arizona Grill Lounge
07.2021 - 02.2023
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Bartender
Wanda Food & Drink Restaurant
06.2020 - 06.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Arts - Tourism Global Travel
Sir Sandford Fleming College
Peterborough04.2021
High School Diploma -
Nanyang Institute Of Management
Singapore10.2017
Skills
- Detailed Activity Logs
- Report Generation
- Customer Inquiries
- Active Listening
- Microsoft Office
- Conflict Resolution Techniques
Certification
- Security Guard License
- First Aid and CPR
- Smart Serve
- Use of Force
- Driver's License with no restriction
Timeline
Restaurant Supervisor
Arizona Grill Lounge
07.2021 - 02.2023
Security Officer
Commissionaires Great Lakes
02.2021 - Current
Bartender
Wanda Food & Drink Restaurant
06.2020 - 06.2021
Bachelor of Arts - Tourism Global Travel
Sir Sandford Fleming College
High School Diploma -
Nanyang Institute Of Management
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