Pragneshkumar Devanshee
Burnaby,Canada
Summary
Dedicated team member with a proven track record of delivering high-quality work independently. Experienced in food service and cash register operations, showcasing strong organizational skills and a friendly demeanor. Demonstrated excellence in communication and multitasking, contributing to efficient service delivery. Aiming to leverage these competencies in a dynamic environment that values customer satisfaction.
Overview
9
9
years of professional experience
Work History
Team Member
KFC
London, UK
02.2023 - 10.2023
- Customer Service Excellence: Delivered exceptional service to customers, ensuring satisfaction through friendly communication and prompt assistance at the front counter
- Team Collaboration: Worked effectively as part of a team to maintain smooth operations during high-pressure shifts, demonstrating adaptability and teamwork
- Kitchen Operations: Prepared food items according to company standards, maintaining high levels of quality, cleanliness, and adherence to safety protocols
- Problem Solving: Handled customer inquiries and resolved complaints efficiently, showcasing problem-solving skills and a commitment to a positive dining experience
Statistical Assistant
Dr. Jivraj Mehta Bhavan
Gandhinagar, India
06.2016 - 12.2022
- Data Management and Analysis: Managed, cleaned, and analyzed health center service data, transforming raw data into actionable insights and identifying trends and patterns across industries
- Survey and Research Operations: Designed and conducted surveys, gathered census data, and executed quality control procedures to ensure data accuracy and reliability
- Risk Evaluation and Decision Support: Evaluated business and financial risks using statistical tools, mathematical formulas, and market data, aiding investment and operational decision-making
- Leadership and Communication: Supervised junior staff, provided guidance, and presented processed data at meetings and conferences to disseminate key information effectively
Team Member
Subway
Vidhyanagar, Anand, Gujarat, India
01.2015 - 06.2016
- Customer Service: Provided exceptional customer service by greeting customers, taking orders, and ensuring a positive dining experience, consistently meeting customer satisfaction goals.
- Food Preparation: Prepared and assembled sandwiches, salads, and wraps according to customer specifications while maintaining high standards of food safety and cleanliness.
- Cash Handling and Register Operation: Processed customer transactions accurately using the point-of-sale (POS) system, managed cash, and provided change, ensuring a smooth and efficient checkout.
- Team Collaboration: Worked closely with team members to ensure efficient store operations, supported training of new staff, and contributed to a positive, productive work environment.
Education
Master of Arts - Educational Studies
Trinity Western University
Langley01.2025
Bachelor of Science - Mathematics
Gujarat University
India04-2012
Skills
- Customer Service
- Verbal Communication skills
- Problem-solving
- Time management
- Self-Learning Agility
- Team building and leadership
- Decision-making
- Customer relation
- Positive and constructive feedback
- MS Office
- Cash handling
Languages
English
Professional
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Team Member
KFC
02.2023 - 10.2023
Statistical Assistant
Dr. Jivraj Mehta Bhavan
06.2016 - 12.2022
Team Member
Subway
01.2015 - 06.2016
Master of Arts - Educational Studies
Trinity Western University
Bachelor of Science - Mathematics
Gujarat University
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