Pragna Reddy Avula
Oshawa,ON
Summary
I'm a hardworking, punctual and a multi-tasker with a positive attitude. A team player with strong organizational skills. I am looking ahead for an opportunity to upskill myself and grow in the career.
Overview
4
4
years of professional experience
Work History
Front Line Server
Indraprastha Restaurant
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Accurately operated cash register to process customer payments.
- Backed up servers by setting up trays and completing some food deliveries.
Receptionist
Tarento
12.2022 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
Cashier
DMart Store
12.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Tallied cash drawer at beginning and end of each work shift.
Factory Worker/Warehouse Worker
Coco Cola
02.2021 - 10.2021
- Carefully packaged finished products and prepared for shipment.
- Used equipment properly to avoid workplace hazards or injuries.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Loaded and unloaded parts on production line to establish smooth operations.
- Weighed and measured items to prevent waste and meet quality standards.
Dog Daycare Attendant
Snouters
04.2020 - 11.2020
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Gave medication to pets following guidelines from owners.
- Fed, walked and bathed animals.
- Trained animals in behavioral compliance or other special routines or commands.
Aged Care Taker/ Child Care Taker
Cheers Orphanage
09.2019 - 03.2020
- Responsible for maintaining cleanliness, sanitation of organization
- To plan, prepare and serve meals as per their respective diet plan
- Attentive to all the medical issues
- Determined specific needs and provided most appropriate level of services for patient well-being
- Bathe, dress, change diapers and feed children
- Maintain a safe and healthy environment in the home
- Tend to the emotional well-being of children and support their social development
- Take children to and from school
- Responsible for maintaining records of all academics related and health information of each child.
- Taking the old/ child for a short walk
Education
Post-Degree Certificate - Human Resource Management
Durham College
Oshawa, ON09.2024
Bachelor of Science - Electronics And Computer Engineering Technology
JNTUH
India07.2016
Skills
- Food and Beverage Pairings
- Dining Customer Service
- Order Accuracy
- Time Management Skills
- Cash Management
- Sales Expertise
- Microsoft Office
- Records Maintenance
- House Keeping
- Pet Handling
Additional Information
...
Timeline
Front Line Server
Indraprastha Restaurant
09.2023 - Current
Receptionist
Tarento
12.2022 - 07.2023
Cashier
DMart Store
12.2021 - 05.2022
Factory Worker/Warehouse Worker
Coco Cola
02.2021 - 10.2021
Dog Daycare Attendant
Snouters
04.2020 - 11.2020
Aged Care Taker/ Child Care Taker
Cheers Orphanage
09.2019 - 03.2020
Post-Degree Certificate - Human Resource Management
Durham College
Bachelor of Science - Electronics And Computer Engineering Technology
JNTUH
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