Summary
Overview
Work History
Education
Skills
Timeline
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Pragati (Pinky) Patel

Brampton,ON

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Well-qualified electronic supervisor with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background with fleet dispatch.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dedicated Electronic Technician professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience

Work History

Dispatcher and Freight Broker Specialist

Taxus Logistics
Brampton, ON
11.2022 - Current
  • Directed dispatching, routing and tracking of fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Closely monitored dispatch board to triage and prioritize over 50-70 daily calls.
  • Received new orders, prepared documentation and assigned personnel.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Coordinated repairs to vehicles to maintain fleet operations.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Ordered supplies and allocated resources to personnel based on need.
  • Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Directed investigations to verify and resolve customer or shipper complaints.

Electronics Technician

CPI Communication and Power Industries.
Georgetown, ON
11.2000 - Current
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams and testing instruments.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams and blueprints.
  • Used diagnostic and testing processes in collaboration with product engineers to identify, define and solve development issues.
  • Assembled electrical and electronic systems and prototypes according to engineering data and knowledge of electrical principles, using hand tools and measuring instruments.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
  • Conducted semi-routine electronic testing, chronicled data and provided detailed reports to engineering team.
  • Tested various types of units equipment using microscopes, oscilloscopes, multi-meters, voltage calibrators, spectrum analyzers and other laboratory instruments.
  • Improved production by studying and applying build and test applications.
  • Inspected completed units products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
  • Selected electronics equipment, components or systems to meet functional specifications.
  • Completed in-depth performance tests of parts and systems undergoing design optimization in simulated environments.
  • Updated hardware and software platforms by implementing automation and efficiency improvements.

Electronic Supervisor

CPI Communication and Power Industries
01.2008 - 07.2013
  • Interacted professionally with various organizational levels and proactively escalated issues to management.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Managed efficient teams of up to 20 employees.
  • Monitored safety compliance to maintain strict standards and protect team members from harm.
  • Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
  • Hired and trained new close to 20 workers to improve efficiency of department and cultivate productive work atmosphere.
  • Reviewed and studied blueprints to double-check installation and implementation project requirements.
  • Monitored product quality and communicated necessary improvements to Electronic engineers.
  • Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job

Education

High School Diploma -

J.J Arts And Commerce College.
India, Gujarat
05.1994

Skills

  • Customer File Maintenance
  • Message and Work Order Transfer
  • Client Interactions
  • Work Order Preparations
  • Dispatch Recordkeeping
  • Job Specification Review
  • Trucking Dispatching
  • Prioritizing Calls
  • Dispatching Workers
  • Roadside Assistance
  • Dispatching Field Personnel
  • Office Supplies and Inventory
  • Materials Distribution
  • Dispatch Release Documents
  • Supply Chain Improvement

Timeline

Dispatcher and Freight Broker Specialist

Taxus Logistics
11.2022 - Current

Electronic Supervisor

CPI Communication and Power Industries
01.2008 - 07.2013

Electronics Technician

CPI Communication and Power Industries.
11.2000 - Current

High School Diploma -

J.J Arts And Commerce College.

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Pragati (Pinky) Patel