Praewa Opun
Los Angeles
Summary
Dynamic leader and digital marketing expert, adept at boosting brand visibility and engagement for Ding Tea. Excelled in team leadership and social media management, mentoring staff and developing strategies that significantly enhanced customer relationships and operational efficiency. Skilled in market research and content creation, demonstrating a proven track record of results without exceeding a numerical percentage.
Overview
2
2
years of professional experience
Work History
Social Media Assistant
Ding Tea
Los Angeles
10.2023 - Current
- Engaged and communicated one-on-one with online customers via social media messaging, generated brand awareness, and promoted positive product impressions to increase sales.
- Participated in brainstorming sessions for new content ideas.
- Assisted in creating and executing social media campaigns to increase brand awareness.
- Developed and implemented comprehensive social media strategies to increase brand visibility and engagement across multiple platforms.
- Utilized editing and graphic design tools to develop content and visuals for social media channels.
Shift Lead
Ding Tea
Los Angeles
09.2023 - Current
- Resolved customer complaints or referred them to a manager as needed.
- Participated in team meetings with managers to discuss goals, strategies, and objectives related to operations.
- Provided guidance and mentoring to junior baristas on brewing tea and cooking boba techniques.
- Implemented promotional strategies to increase sales and attract new customers.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Provided clear guidance on goals essential for trainee development.
Education
Bachelor of Science - Business Administration Option in Marketing
California State University, Los Angeles
Los Angeles, CA05-2026
Skills
- Digital marketing
- Social media management
- Market research
- Customer relationship management
- Team leadership
- Inventory control
- Multitasking ability
- Employee training
Relevant Coursework
- Marketing Analytics
- Management & Organizational Behavior
- Social Media Marketing
- Personal Selling
Languages
English: Native | Thai: Professional | Spanish: Elementary/Limited
Timeline
Social Media Assistant
Ding Tea
10.2023 - Current
Shift Lead
Ding Tea
09.2023 - Current
Bachelor of Science - Business Administration Option in Marketing
California State University, Los Angeles
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