PRADUM SINGH BHADAURIA
Nanaimo,Canada
Summary
Results-driven MBA graduate with expertise in customer engagement, sales, and business analysis. Demonstrated ability to manage priorities, collaborate across teams, and analyze data to deliver effective solutions. Experienced in supporting clients and coordinating initiatives to foster strong relationships in dynamic environments.
Overview
5
5
years of professional experience
Work History
Sales Representative
The Mobile Shop
Nanaimo, Canada
02.2025 - Current
- Consistently met or exceeded sales targets through effective communication, active listening, and needs analysis.
- Assisted customers in selecting mobile plans and processed new activations for major telecom providers, enhancing customer satisfaction and loyalty.
- Built relationships with customers by providing ongoing support and resolving inquiries promptly, enhancing customer satisfaction and loyalty.
- Conducted product demonstrations, highlighting key features and benefits of cellular phones to facilitate informed customer decisions.
- Performed accurate sales transactions while maintaining up-to-date inventory records, supporting overall store organization and effectiveness.
Store Manager(Management Intern)
Eddie Bauer
Victoria, British Columbia
01.2025 - 01.2026
- Led daily store operations, coached team members, and ensured smooth workflow while consistently
maintaining high service standards and delivering an excellent customer shopping experience. - Achieved sales goals by motivating staff, analyzing performance trends, and implementing effective
strategies that improved conversion rates, customer loyalty, and overall store profitability. - Managed inventory, organized stock levels, and coordinated product merchandising to ensure accurate
replenishment, minimize shrinkage, and maintain a visually appealing store environment. - Supported hiring, onboarding, scheduling, and staff training while fostering teamwork, resolving issues,
and maintaining company policies to ensure operational efficiency and strong employee engagement.
Financial & Investment Planning Internship
Gusto Holdings Inc.
Nanaimo, Canada
01.2025 - 05.2025
- Facilitated client engagement sessions with Canadian companies such as Rentatee.com and FuturVille, fostering open dialogue that identified key investment opportunities and strengthened stakeholder relationships.
- Utilized financial knowledge from BBA and MBA studies to enhance financial reporting and analysis accuracy.
- Applied communication and customer service skills to actively identify client needs and recommend tailored financial solutions.
- Employed analytical skills from business analysis roles to improve accuracy and streamline financial processes.
Marketing Manager
Amazon
Mumbai, Maharashtra
11.2021 - 10.2022
- Crafted marketing strategies to boost brand visibility and customer engagement.
- Collaborated with cross-functional teams for effective launch of product campaigns.
- Analyzed market trends and consumer behavior to guide marketing decisions.
- Managed digital marketing initiatives on social media and email platforms.
- Conducted training sessions for team members on marketing tools and techniques.
- Monitored campaign performance to pinpoint areas for improvement and optimization.
Business Analyst
Hoger Offshore & Maritime Ltd.
Navi Mumbai, India
07.2021 - 10.2021
- Supported account management and conducted business analysis for marine shipping company to enhance decision-making.
- Facilitated reporting and analysis of business trends to provide insights for strategic planning.
- Analyzed operational data and financial reports using SQL and Excel to identify cost-saving opportunities, contributing to a 15% reduction in offshore project expenses within six months.
- Analyzed port and tug operation workflows to identify efficiency gaps and optimize vessel handling processes across multiple ports.
- Developed tailored chartering strategies that optimized fleet utilization, leading to a 25% increase in revenue generation and expanding the client portfolio by acquiring 40 new vessel charters within the year.
- Assisted accounts and finance manager with administrative and financial tasks to streamline operations.
Education
Master of Business Administration -
Vancouver Island University
Nanaimo08-2025
Bachelor of Business Administration - Finance
Amity University
Mumbai05-2021
Skills
- Sales Promotions
- Customer Service
- Product Knowledge
- Sales Analytics
- CRM software
- Customer engagement strategies
- Sales planning
- Customer Insights
- Inventory Management
- Sales Recruitment
- Supply Chain Operations
- Data interpretation
- Financial Reporting
- Strategic Decision-Making
- Cross-functional Collaboration
- Relationship management
Timeline
Sales Representative
The Mobile Shop
02.2025 - Current
Store Manager(Management Intern)
Eddie Bauer
01.2025 - 01.2026
Financial & Investment Planning Internship
Gusto Holdings Inc.
01.2025 - 05.2025
Marketing Manager
Amazon
11.2021 - 10.2022
Business Analyst
Hoger Offshore & Maritime Ltd.
07.2021 - 10.2021
Master of Business Administration -
Vancouver Island University
Bachelor of Business Administration - Finance
Amity University