Summary
Work History
Education
Skills
Languages
Key Competencies
Timeline
Generic

PRADEEP SINGH

Kelowna,Canada

Summary

A result oriented professional with good experience in Customer service Industry. Deep understanding of retail law & procedures. Effective communicator with excellent planning, organizational and problem solving skills. Always focused to improve the sales with excellent relationship management skills. Team Leader with the ability to recruit, train and mentor the team members.

Work History

Rona
  • Greet customers warmly and cultivate their loyalty
  • Record transactions and collect payment for the purchased items
  • Ensure the accuracy of the prices listed on the invoice
  • Handle cash, checks, debit cards, credit cards and air miles
  • Submit various documents to customers and package the purchased goods with care and protect, if necessary, fragile items
  • Keep the work area around each cash register, neat and tidy
  • Stock the shelves located by the cash registers
  • Be aware of current promotions and flyers
  • Comply with policies and procedures regarding loss prevention and breakage of goods
  • Handling online orders and processing them
  • Perform other duties as requested by the supervisor.

Jack & Jones
  • Regularly evaluating, supporting, training and coaching the members of your team on product, styling, selling techniques and operating procedures.
  • Partner with your District Manager in documenting conversations, creating performance improvement plans and managing corrective action processes.
  • Developing in-store talent and future leaders by looking internally to promote teammates.
  • Performing store opening and closing procedures in alignment with company procedures.
  • Ensuring all products and displays are merchandised effectively to maximize sales and profitability.

Puma
  • Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
  • Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
  • Responsible for accurately processing sales transactions at checkout, securely and quickly
  • Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
  • Responsible for the execution and processing of incoming and outgoing merchandise
  • Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
  • Responsible for maintaining a safe, healthy and complaint working and shopping environment
  • Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Education

Operational management -

British Columbia institute of technology
Burnaby, BC

Bachelors of hotel management - undefined

Army institute of hotel management & technology
Bangalore

Skills

  • Customer engagement
  • Positive energy
  • Effective multitasking
  • Collaborative team player
  • Effective communication
  • Effective problem resolution
  • Strong relationship-building abilities

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional

Key Competencies

  • A flexible approach to working shifts as required to suit business requirements.
  • Committed to meeting the best workplace standards in terms of attendance, health and safety, and public behavior.
  • Working alone or in a group is a natural fit for you.

Timeline

Rona

Jack & Jones

Puma

Bachelors of hotel management - undefined

Army institute of hotel management & technology

Operational management -

British Columbia institute of technology

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PRADEEP SINGH