Capable of understanding and following orders, reading technical manuals. Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and three years of experience.
Overview
Work History
General Laborer
Sci logistics inc
Mississauga, ON
Sustained safety protocols by observing proper and safe usage of equipment and materials.
Proactively identified and solved complex problems that impact management.
Operated forklift to move boxes from pallets to storage areas of warehouse.
Collaborated with fellow team members to complete tasks and meet tight project deadlines.
Front Desk Associate/F&B Associate
Capital O 18835 Arista Hotel
Sahibzada Ajit Singh Nagar, PB
Set guest and group reservations and processed check-ins and check-outs.
Arranged special accommodations for guests to maintain optimal satisfaction
Computed guest billings and posted charges to room accounts.
Greeted, registered and assigned guests to rooms.
Responded to inquiries and room requests made online, by phone or email.
Managed customer complaints and rectified issues to complete satisfaction.
Initiated cleaning and upkeep of rooms, informing housekeeping when rooms had been vacated.
Managed all front desk operations for busy high-volume hotel.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
F&B Trainee
Hotel Una Smart Mandarin
Chandigarh, PB
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues.
Planned customized itineraries for guests, lodging and resulting in promotion of local tourism and entertainment industries.
Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
Monitored office expenditures and managed office contracts, keeping meticulous records on all transactions.
Scheduled meetings for internal personnel, partners and clients.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Team Leader
Burger King
Singapore
Counted, sorted and stacked finished pieces for easy access.
Tended machines during operation to monitor progress and adjust controls, maintaining optimal speeds and tension.
Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Interviewed, hired and trained new quality customer service representatives.
Education
High School Diploma -
Conestoga College - Waterloo Campus
Waterloo, ON
04.2020
Associate of Arts -
Dr. Ambedkar Institue of Hotel Management Catering & Nutrition
Chandigarh, CH
04.2019
High School Diploma -
CGI
Singapore
05.2018
Skills
Project management
Team player
Customer service skills
Strong communication skills
High-volume dining
Safe food handling
Safety behaviors expertise
Interests
Avocations
Cooking
Meeting new people
Leaning about other cuisines
Travelling
Co-operating
Strengths
Attentive Listener
Adaptable
Optimistic
Adjusting
Timeline
General Laborer
Sci logistics inc
Front Desk Associate/F&B Associate
Capital O 18835 Arista Hotel
F&B Trainee
Hotel Una Smart Mandarin
Team Leader
Burger King
High School Diploma -
Conestoga College - Waterloo Campus
Associate of Arts -
Dr. Ambedkar Institue of Hotel Management Catering & Nutrition
High School Diploma -
CGI
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