Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Pradeep Punia

Saskatoon,SK

Summary

An accomplished technical hands-on leader with 15+ years of versatile Telco to Techco E2E experience with a strong trait of ownership & continuous improvement across – Solutions & Delivery Lifecycle of Platforms&Products.

Specializing in Delivering - BSS/OSS/NMS - Suite of Products , Core Network Application & Charging Layers/ Retail and Wholesale MVNE/MVNO Platforms. / Video Solutions / Healthcare Products related Projects.

Experienced in Pre-Sales , presenting to Steerco/Stakeholders and driving complex projects from start to migration to cut-over activities.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. BSA/Technical Project Manager

Telus International Inc(Cda)
06.2022 - Current
  • As Enable Telus Portfolio Prime m supporting multiple Telus Programs for Solution & Delivery Improvements Driving Engagements opportunities and collaboration while scaling teams.
  • Solution Architecture / GAP Analysis and Roadmap for To-Be for Telus Health Care Centres.
  • Cloud Catalog and Legacy Catalog – Technical Project Manager & Delivery Process Owner for Telus Wireline Solutions
  • Video Streaming Platform Performance Squad Manager - for Telus Home Solutions
  • I have started on a new role as Solution Delivery Manager in 2024 - Telus Health -MyCare

QA Manager, Netcracker Product Suites

Netcracker Technology Solutions
05.2017 - 05.2025
  • Managed large size Offshore and On-site teams of more than 45+ resources, and successfully delivered several projects
  • Setting up of Managed Services at Offshore & Spearheaded Automation Initiatives across product lines in delivery.
  • Delivery Lead - E2E Release Planning, Stakeholder Management, Forecast and Delivery. Integration Lead , Successfully Migrated customer base from legacy to Netcracker Cloud BSS stack for Telefonica O2UK
  • Solution Delivery - OCS Product Iterations & Diameter Interface testing – for all services. [ VoLTE, Data, SMS ] at Pilot Network Site at Videotron , Canada
  • Business Analyst - BAU CR's – Impact Analysis, Design & Delivery for T-Mobile (Wholesale) , USA

Sr. Consultant - Telecom Services

Capgemini
12.2014 - 05.2017
  • Contributed to CoE Best Practices for Capgemini Telco Clients globally - In Project Implementation and Testing Servies and Maturity Model assessments.
  • Test Architect & Delivery - Sanity, ST, SIT phase. (Broadband, IPTV,VAS,VOIP) using Oracle Suite of Products for Telia , Sweden
  • E2E Journey Flow Designs (Portals) Portals & Billing Stream –Delivery Lead for T-Mobile, USA

Tech Lead

Tech Mahindra Ltd.
08.2008 - 12.2014
  • Lead Telco - Green Field, Legacy, Transformation, Retail, Wholesale, MVNO, MVNE Projects
  • Billing and Integration Lead - Rating and Charging – Data (LTE,Fttx, WiFi) – Voice,Video,IM (VoLTE- IMS) Interconnect , Revenue Assurance & Fraud Management for Reliance JIO.
  • HUAWEI Products/Platforms Implementation Programs - I successfully lead multiple programs in various roles as Sr. Business Analyst, Product Trainer Testing Roles) with different customer Technical/Risk & Revenue/Commercial Teams) for EPlus – Germany, Etisalat- UAE, Robi Axiatia- Bangladesh, Orange- Mauritius, Safaricom – Kenya, )
  • Automation Testing for WFM Solution, AT&T - USA

Education

Bachelor's - Telecommunication

Visvesvaraya Technological University
Bengaluru, India
2008

Skills

  • Solutioning & Solution Delivery, Technical Project Management, Roadmap Planning and Prioritization, Attention to Detail & Cross-Functional Teamwork & Driving Complex Platforms / Products
  • Fronts-Ends ( React / Nodejs ) based clients
  • Middleware - Rest API / GraphQL
  • CI/CD Pipelines experience - Jenkins , Harness , Circle CI
  • Monitoring and Logging - Client and Server Side Monitoring tools - such as Grafana , Dynatrace, Datadog ,Splunk , Apache Log4j Frameworketc
  • Queuing - Kafka , IBM MQ , Cluster Management - Zookeeper
  • Databases - Oracle / Cassandra
  • Public Cloud - GCP , Kubernetes , COTS - Netcracker, Oracle, Huawei
  • Network - 4G/LTE IMS call flows
  • Performance and Scalability Optimization and Quality Assurance Activities
  • Agile Practices (SAFE ) - JIRA and Confluence

Certification

Google Cloud Leader, Safe Agilist®, ISTQB®, ITIL V3®, TPI Next ®

Timeline

Sr. BSA/Technical Project Manager

Telus International Inc(Cda)
06.2022 - Current

QA Manager, Netcracker Product Suites

Netcracker Technology Solutions
05.2017 - 05.2025

Sr. Consultant - Telecom Services

Capgemini
12.2014 - 05.2017

Tech Lead

Tech Mahindra Ltd.
08.2008 - 12.2014

Bachelor's - Telecommunication

Visvesvaraya Technological University
Pradeep Punia