Pradeeba Packirisamy (1430321)

Client: Barclays

• Provided ongoing support for Power BI dashboards and reports, ensuring data accuracy and performance consistency.
• Managed and supported JBOSS and Apache Tomcat application servers, ensuring high availability and performance of production environments.
• Monitored and optimized Unix and Linux systems, implementing best practices to enhance system stability, security, and efficiency.
• Developed and maintained Perl and Shell scripts to automate routine tasks, streamline operations, and improve system performance.
• Troubleshot and resolved complex issues related to application servers and operating systems, minimizing downtime and maintaining service levels.
• Implemented performance tuning and optimization techniques for JBOSS and Apache Tomcat, leading to a measurable improvement in application response times.
• Created scheduling and sharing the reports & Dashboards using Data Gateway
• Generating reports using DAX time intelligence functions and other kind of DAX functions

Client: CSS Retail

• Provided critical production support for data systems, ensuring continuous operation and prompt issue resolution to maintain system integrity and availability.
• Developed monitoring solutions and dashboards using Perl and Shell scripting to provide real-time insights into system performance and alert teams to potential issues.
• Implemented disaster recovery and backup strategies, ensuring data integrity and system recoverability in case of failures or emergencies.
• Conducted root cause analysis for critical incidents, identifying underlying issues and implementing long-term solutions to prevent recurrence.
• Documented system configurations, processes, and procedures, providing clear guidelines and support for ongoing maintenance and troubleshooting.
• Conducted regular system audits and health checks to proactively identify and mitigate potential issues, ensuring continuous system reliability.
• Involved in data modelling by creating relationships between dimensions and measure groups as per business requirement
• Create Visuals and Reports in Power BI Desktop and publish into Power BI Service

Client: Citi Bank

• Provided hands-on application production support, ensuring smooth operation and timely resolution of issues.
• Supported and managed applications running on OpenShift, JBOSS, Apache Tomcat, Unix, and Linux environments.
• Experience with OpenShift cloud platform, including deployment, monitoring, and troubleshooting.
• Experience with JBOSS and Apache Tomcat.
• Developed expertise in Unix and Linux environments.
• Utilized Perl and Shell scripting to contribute to system stability and performance.
• Demonstrated strong knowledge of banking applications and their operational requirements.
• Applied knowledge of Java to enhance application functionality and support development tasks.
• Wrote clear, clean code for various projects
• Improved software efficiency by creating automated scripts and tools in SAS
• Worked on Autosys to make the SAS scripts automated by scheduling jobs
• Wrote and maintained technical documentation for software applications