Prachi Thumar
Regina,Canada
Summary
Seasoned professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, reservation systems, and conflict resolution. Excel at communication, problem-solving, and adaptability, ensuring positive guest experiences and smooth operations in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
Marriott International
Halifax, NS
12.2023 - 05.2024
- Performed data entry tasks into computerized systems accurately and efficiently.
- Handled cash transactions accurately, balanced daily reports, and deposited funds into designated bank accounts.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Verified customer credit to establish payment method for accommodations.
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Greeted customers upon arrival and provided appropriate information regarding hotel services.
Sales Associate
Your Dollar Store With More
White City, Canada
11.2020 - 07.2023
- Conducted product demonstrations to highlight features and benefits.
- Answered customer inquiries regarding product features, pricing, and availability.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Pre-professional studies - Pre-pharmacy
University of Regina
Regina, SK05.2024
High School Diploma -
Sheldon-Williams Collegiate
Regina, SK06.2023
Skills
- Customer service
- Inventory management
- Sales techniques
- Problem solving
- Communication skills
- Team collaboration
- Cash handling
- Registration processes
- Maintaining cleanliness
- Excellent communication
Timeline
Front Desk Assistant
Marriott International
12.2023 - 05.2024
Sales Associate
Your Dollar Store With More
11.2020 - 07.2023
Pre-professional studies - Pre-pharmacy
University of Regina
High School Diploma -
Sheldon-Williams Collegiate
Similar Profiles
Emaley PopeEmaley Pope
Night Auditor/Front Desk Clerk at Marriott InternationalNight Auditor/Front Desk Clerk at Marriott International
Tatiana DeSouzaTatiana DeSouza
Remote Bonvoy Account Manager and Luxury Reservations at Marriott InternationalRemote Bonvoy Account Manager and Luxury Reservations at Marriott International
Diana HanykDiana Hanyk
Hotel cleaner at Marriott InternationalHotel cleaner at Marriott International
Alexis McVicarAlexis McVicar
Reservationist at Marriott InternationalReservationist at Marriott International
Rudra GadhaviRudra Gadhavi
OMNI Channel Specialist at Best Buy CanadaOMNI Channel Specialist at Best Buy Canada