Prachi Dophe
IT PMO
Calgary,AB
Summary
- Experienced PMO adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Lead Program Management
Successive Technologies
10.2022 - 02.2023
- Worked on Mobile Application development project where we have successfully delivered project as per milestones
- Used JIRA, ClickUp Tool and other software tools to create documents and other communications with client and keep a track of project.
- Proved successful working within tight deadlines and fast- paced atmosphere
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and maintained courteous and effective working relationships
- Maintained energy and enthusiasm in fast-paced environment
- Created plans and communicated deadlines to complete projects on time.
Technical Lead
HCL TECHNOLOGIES PVT LTD
10.2020 - 10.2022
- Project Management & Scrum Master activities (Agile delivery/Scrum/ JIRA Management / Client demo)
- Maintain Allocation & Utilization tracking reports of resources for respective projects on Account level
- Maintain status records, follow-ups and report for requests/issues raised by team resources
- Manage all PMO activities as single point of contact for teams on any queries on relevant topics.
Project Coordinator
Emtec Technologies Pvt Ltd
03.2019 - 08.2020
- Provides support to project managers in day-to-day project administration so PMs can focus on core duties
- Keep Project Manager (PM) and others informed about project status and issues that may impact client relations
- Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures
- Manages risks associated with Cost, Quality, time & Scope
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
IT Project Manager
First Logistic Solutions Inc Pvt Ltd
01.2018 - 02.2019
- Developed project management roadmap to define project objectives, timelines and milestones
- Have experience of customer facing and customer support experience by helping them resolving their issues
- Have worked with clients like BMS, Merck, JW Marriott etc etc.
- Developed project plans identifying key issues, approaches and performance metrics
- Find important issues by analyzing and contact appropriate person and sort out which are on high priority immediately and effectively
Project Analyst/ Project Coordinator
Mastercom Tech Services Pvt Ltd, Tata Communications Limited
01.2017 - 01.2018
- Project management responsibilities include delivering every project on time within budget and scope
- Dealt with On-shore (UK & USA) & Offshore clients to deliver projects on time
- Reported project cost analyses to enhance workflow and increase profits
- Wrote customized project proposals, taking into account customers' budgets, production schedules and business goals.
- Devised standardized project management documentation to streamline future management of repetitive projects.
Process Executive
Cognizant Technologies Solutions
05.2016 - 02.2017
- Creating, handling and reviewing stage templates to ensure project completion in estimated time.
- Built and managed processes for tracking and monitoring department performance.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
Project Coordinator
The Aerobatic labs
01.2015 - 08.2016
- Well versed with business skills, management, budgeting and analysis Scheduling scrum calls with clients & internal IT team
- Preparing and maintaining financial reports Track vendor POs related to project.
- Maintained database and spreadsheets with accurate inventory and status.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Business Development Executive
Mithi Software Technologies Pvt Ltd
08.2014 - 08.2015
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs
- Defined and integrated roles, responsibilities and processes for business team and data management organization
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success
- Identified revenue opportunities by collaborating with distribution partners
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
Education
Bachelor of Engineering Technology - Electrical and Electronics Engineering, Electrical & Electronics Engineering
Janta Mahavidyalaya
Skills
- Contract Management
- Program Management
- Project Planning
- Project Development
- Project Estimation and Bidding
- Best Practices and Methodologies
- Project Requirements
Certification
Certified Scrum Master - 2022
Certified Salesforce Admin - 2020
Additional Information
Valid Canada Work Permit
Active B1 Visa valid till 2028
Timeline
Lead Program Management
Successive Technologies
10.2022 - 02.2023
Technical Lead
HCL TECHNOLOGIES PVT LTD
10.2020 - 10.2022
Project Coordinator
Emtec Technologies Pvt Ltd
03.2019 - 08.2020
IT Project Manager
First Logistic Solutions Inc Pvt Ltd
01.2018 - 02.2019
Project Analyst/ Project Coordinator
Mastercom Tech Services Pvt Ltd, Tata Communications Limited
01.2017 - 01.2018
Process Executive
Cognizant Technologies Solutions
05.2016 - 02.2017
Project Coordinator
The Aerobatic labs
01.2015 - 08.2016
Business Development Executive
Mithi Software Technologies Pvt Ltd
08.2014 - 08.2015
Bachelor of Engineering Technology - Electrical and Electronics Engineering, Electrical & Electronics Engineering
Janta Mahavidyalaya
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