Prachi Talwar
Burlington,ON
Summary
Dedicated and customer-focused Retail Associate with 7 years of experience in the clothing retail industry. Proven track record of providing exceptional customer service, extensive knowledge of clothing brands and styles, and a passion for helping customers find the perfect outfits.
Overview
7
7
years of professional experience
Work History
Store Associate
Sona Style
01.2017 - 02.2024
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Contributed to loss prevention efforts by monitoring store activity closely during shifts.
- Aided marketing initiatives such as creating eye-catching displays and distributing promotional materials to boost brand awareness and sales.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Provided excellent customer service by greeting and assisting customers in finding clothing items that fit their style preferences and needs.
- Demonstrated a strong understanding of clothing brands, fabrics, and styles to effectively guide customers in their purchasing decisions.
- Maintained a clean and organized store environment, paying special attention to the presentation of clothing items to enhance their appeal to customers.
- Collaborated with team members to curate visually appealing displays and promote seasonal clothing collections.
- Utilized knowledge of current fashion trends to assist customers in selecting clothing items that are both stylish and suitable for their individual tastes.
- Processed transactions efficiently and accurately using point-of-sale systems, including handling cash, credit card, and mobile payments.
Education
Bachelor of Science - Information Systems
University of Missouri- St.Louis
St. Louis, USA12.2019
Skills
- Customer Service
- Shipment Processing
- Payment Processing
- Product display
- Upselling and Cross Selling
- Retail transactions processing
- POS System Operation
- Cash Handling Accuracy
- Safety oversight
- Inventory Control
- Customer Assistance
- Team Leadership
- Returns and Exchanges Handling
- Computer literacy fundamentals
- Product Knowledge Expertise
- Stock replenishment efficiency
- Conflict resolution competency
Timeline
Store Associate
Sona Style
01.2017 - 02.2024
Bachelor of Science - Information Systems
University of Missouri- St.Louis
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