Prabjyot Kaur
Halifax,Canada
Summary
Results-driven security professional with a proven track record in safeguarding people and assets across diverse environments. Expertise in conflict resolution, surveillance, compliance enforcement, and team leadership. Recognized for precision in reporting, strong work ethic, and commitment to fostering secure, orderly spaces.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loss Prevention Supervisor
Risk Management Group
Halifax, Nova Scotia
03.2023 - Current
- Spearheaded the implementation of de-escalation protocols, mitigating high-risk conflicts efficiently
- Conducted thorough investigations of theft and fraud incidents, collaborating with law enforcement when necessary
- Trained and onboarded newly hired staff, providing guidance on policies, procedures, and loss prevention strategies
- Analyzed security footage to identify suspicious behavior and implemented strategies to mitigate risks
- Maintained detailed records of incidents, providing management with actionable insights and reports
- Designed and enforced robust access control measures, safeguarding sensitive areas within the premises
- Collaborated with other departments to improve overall security processes and reduce shrinkage
Customer Service Associate
Manitoba Liquor and Lotteries
Winnipeg, Manitoba
02.2022 - 02.2023
- Delivered exceptional customer service by addressing inquiries and offering personalized product recommendations
- Processed high-volume cash transactions with accuracy and adherence to company policies
- Assisted in inventory management, verifying deliveries and maintaining accurate stock records
- Identified and reported suspicious customer behavior to prevent potential losses
- Conducted routine checks on product displays to ensure compliance with company standards
- Supported team efforts during peak business hours to enhance operational efficiency
Security Guard
Gardaworld Security Service
Winnipeg, Manitoba
12.2020 - 02.2023
- Conducted regular exterior and interior patrols to ensure the safety of personnel and property
- Operated and monitored advanced surveillance systems, identifying and responding to potential threats
- Maintained visitor logs and verified credentials to ensure compliance with access protocols
- Assisted in managing emergencies, including fire alarms and medical incidents, by coordinating with relevant authorities
- Ensured adherence to quarantine site protocols, resolving disputes tactfully without physical intervention
- Collaborated with facility managers to enhance overall security measures and minimize risks
Event Security Officer
Securitas Security Services
Toronto, Ontario
09.2019 - 03.2020
- Provided comprehensive security coverage for high-profile events, including the Toronto International Film Festival (TIFF)
- Monitored crowd behavior to identify and mitigate potential safety hazards
- Enforced access control measures, ensuring restricted areas remained secure at all times
- Conducted bag checks and screenings to prevent prohibited items from entering the venue
- Supported event organizers by managing VIP escorts and securing critical event areas
- Documented incidents and provided detailed reports to event management
Education
Diploma - Business (General)
Northern College of Applied Arts and Technology
Scarborough, ON12.2020
Skills
- Professionalism and stakeholder engagement
- De-escalation and conflict resolution techniques
- Advanced surveillance and monitoring proficiency
- Regulatory compliance enforcement
- Problem-solving and risk mitigation
- Leadership and team mentoring
- Training and onboarding of new staff
- Crisis management and emergency response
- Documentation and incident reporting
Certification
- Full Driver's License (Clean Abstract)
- Security License and Training
- Verbal Judo
- Use of Force Certification
- WHMIS Certification
- Firearm License (Restricted and Non-Restricted)
Timeline
Loss Prevention Supervisor
Risk Management Group
03.2023 - Current
Customer Service Associate
Manitoba Liquor and Lotteries
02.2022 - 02.2023
Security Guard
Gardaworld Security Service
12.2020 - 02.2023
Event Security Officer
Securitas Security Services
09.2019 - 03.2020
Diploma - Business (General)
Northern College of Applied Arts and Technology