Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
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Prabin Sapkota

Prabin Sapkota

Hamilton,ON

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Tim Hortons
02.2022 - 07.2023
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Utilized POS system to handle customer cash and credit card transactions.

Machine Operator

UPS
10.2020 - 11.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Operated multiple machines simultaneously to meet production requirements.
  • Operated machining equipment safely with team of operators.
  • Set up and adjusted equipment and properly configured machines for daily operation.

Cook/Cashier

Manchu Wok
06.2018 - 11.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.

Education

High School Diploma -

Sir John A. Macdonald Secondary School
Hamilton, ON
06.2019

Skills

  • Customer Service
  • Reliability and punctuality
  • Patience and composure
  • Multilingual
  • Quick learner
  • Microsoft Outlook, Word, and Excel

Languages

English
Native or Bilingual
French
Native or Bilingual
Nepali
Native or Bilingual
Hindi
Full Professional

Additional Information

PROJECTS

Full-Stack Web Development Program

Online E-Commerce Website

● Designed the user interface, implemented frontend components, integrated backend APIs, and conducted testing and debugging.

● Technologies Used: React.js, Node.js, Express.js, MongoDB, Bootstrap, JWT authentication

● Achievements: Completed the project within a tight deadline and received positive feedback from users for its intuitive design and smooth functionality.


Full-Stack Web Development Program Online To-Do List App

Created a simple to-do list application using HTML, CSS,

● Developed the frontend interface, implemented task management functionality, and optimized performance for seamless user experience.

● Technologies Used: HTML, CSS, JavaScript

● Successfully deployed the app to a live server and received appreciation from classmates for its simplicity and usefulness.

Timeline

Customer Service Cashier

Tim Hortons
02.2022 - 07.2023

Machine Operator

UPS
10.2020 - 11.2021

Cook/Cashier

Manchu Wok
06.2018 - 11.2019

High School Diploma -

Sir John A. Macdonald Secondary School

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Prabin Sapkota