PRABIN GURUNG
Customer Service
Niagara Falls,ON
Summary
Highly motivated and customer-focused professional with a proven track record in the fast-food industry. Skilled in delivering prompt, high-quality service and consistently preparing delicious food items. Committed to maintaining a clean, safe, and efficient work environment. Dedicated to exceeding customer expectations and contributing to the team's success through a strong work ethic, collaborative mindset, and a genuine passion for excellence.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Crew Member
Fast Food Express
03.2022 - 05.2024
- Prepared and served food items according to company standards, ensuring consistent quality and presentation.
- Accurately managed customer orders in a fast-paced environment, maintaining speed and efficiency.
- Ensured cleanliness and hygiene in dining and kitchen areas, complying with food safety standards.
- Collaborated with team members to streamline operations during peak hours.
- Handled customer inquiries and resolved concerns to enhance satisfaction.
Education
Diploma - Automobile Engineering
Automobile Engineering
09.2016 - 10.2019
Skills
Strong customer service and interpersonal skills
Certification
Food Safety Training Certificate
Timeline
Crew Member
Fast Food Express
03.2022 - 05.2024
Diploma - Automobile Engineering
Automobile Engineering
09.2016 - 10.2019
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