Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
References
Extracurricular Activities
Projects
Timeline
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PRABHSIMRAN KAUR

Chilliwack,BC

Summary

Passionate student with a diploma in Computer Information Systems and a myriad of experience in customer service with an immense passion for technology. Highly organized, with excellent attention to detail to help succeed in any task. Committed to learn and gain new experiences with a keenness to explore new job opportunities in a growth-oriented organization.

Overview

4
4
years of professional experience

Work History

Content Moderator, Advisor II

Concentrix
08.2022 - Current
  • Review products offered for sale on the client's platform ensuring that they do not violate any policies
  • Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review
  • Render decisions against high volumes of live and active issues regarding social media user behavior.

Walmart Associate

Walmart
08.2020 - 01.2024
  • Stocking goods on the salesfloor
  • Receiving trucks
  • Providing customer service to valuable customers
  • Managing the backroom (warehouse) while adhering to company policies
  • Worked in a fast-paced environment and completed all the tasks well in time
  • Experienced in multitasking and tense work situations.

Education

Computer Information Systems Diploma, Studied a wide range of subjects like MS 365 and its use in businesses, and professional report writing., Major in programming with the co-operative education option., Studied the courses related to hardware, networking, web designing and programming. -

University of the Fraser Valley
12.2021

Majored in mathematics and sciences., Represented school for literacy competitions such as debate and declamation. -

High School
Jamalpur, Punjab
03.2017

Skills

  • Operating systems: Windows 7, Windows 8, Windows 10, Windows 11, LINUX, Mac OS, Windows Server 2012 R2, windows server 2022
  • Microsoft: Word, PowerPoint, Excel, Access
  • Programming Languages: Java, CSS, HTML, SQL
  • Documentation: Technical Report Writing
  • Quick learner and curious for gaining knowledge while focusing on minor details
  • Excellent Communication Skills
  • Fluent in English, Hindi, and Punjabi
  • Great Customer Service Skills while maintaining a friendly but professional relation with client and customers
  • Team player and good rapport with colleagues while performing great at work without direct supervision
  • Excellent mathematical and problem-solving skills

Languages

English
Full Professional

Volunteer Experience

  • Volunteer Student Council member, Supported engaging fun and smooth-running events by helping with the organization and planning of the event.
  • Helped in raising and collecting funds for orphans in India during high school education.
  • Helped the charity club of my school in India in raising money for poor children's school fee in a lot of ways.

References

Available upon request

Extracurricular Activities

Problem-solving in academic projects Web-designing Listening to music and dancing Travelling

Projects

Game Programming, 05/01/20, 08/01/20, Researched and documented Game Tic Tac Toe in a group of 6 people., Prepared the code of the game Tic Tac Toe in java. Wireshark, 05/01/20, 06/01/20, Used Wireshark to analyze the packets, network troubleshooting, and software development.

Timeline

Content Moderator, Advisor II

Concentrix
08.2022 - Current

Walmart Associate

Walmart
08.2020 - 01.2024

Computer Information Systems Diploma, Studied a wide range of subjects like MS 365 and its use in businesses, and professional report writing., Major in programming with the co-operative education option., Studied the courses related to hardware, networking, web designing and programming. -

University of the Fraser Valley

Majored in mathematics and sciences., Represented school for literacy competitions such as debate and declamation. -

High School
PRABHSIMRAN KAUR