Prabhroop Singh Grewal
Kamloops,BC
Summary
Work experiences have developed strong customer service skills and a keen eye for detail and developed strong communication skills, patience, and the ability to handle difficult situations with ease. Able to manage multiple tasks at once, ensure customer satisfaction, and maintain a welcoming atmosphere. I am confident that my experience, combined with my strong work ethic, attention to detail, and passion for delivering exceptional customer service, will enable me to make a positive contribution to any team.
Overview
1
1
Certification
Work History
Server/Bartender
The Columbia Diner
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Handled busy rush hours without compromising customer satisfaction.
- worked events and buffets that involved completing various duties in different sections of the restaurant.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
Park Attendant
Apex Trampoline Park
- Stayed organized and aware of schedules to execute successfully booked events.
- Conducted sales and recommended products to meet guest needs.
- Watched areas to anticipate problems and intervened to prevent accidents.
- Maintained good knowledge of park amenities and rules to enthusiastically market facility and services.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Delivered information and details of interest about facility to visitors.
Warehouse Associate
Alopex Couriers
- Sorted packages according to destination cities
- Performed heavy lifting tasks as part of job duties
- Utilized pallet jacks to move packages within the warehouse
- Preloaded vans with packages for delivery
- Moved packages to designated areas for further processing or shipment.
Inventory Associate
WIS
- Maintained inventory count, tracked usage and documented variances.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Completed physical inventory counts.
Associate
Dollarama
- Regularly merchandised the floor to ensure that products were displayed in an attractive and organized manner.
- Proficient in handling cash transactions and working with Point of Sale (POS) systems.
- Assisted customers in finding products and answering any questions they had.
- Successfully resolved customer complaints to ensure that they left satisfied with their experience.
- Worked in the warehouse to ensure that products were restocked in a timely manner.
Education
BBA - Business
Thompson River University
Kamloops, BCHigh School Diploma -
La Martiniere
Calcutta, West Bengal05.2021
Skills
- Customer Relations
- Staff Supervision
- Hospitality Service Expertise
- Menu Presentation
- Attention to Detail
- Effective Communication
- Food Sales and Promotion
- Inventory Accounts Reconciliation
- Floor awareness
- Quality Control
Certification
Serving it Right
volunteer
Little Sisters of the Poor
- Assisted with recreational activities for residents, including games, arts and crafts, and social events.
- Provided companionship and emotional support to residents by spending time with them and engaging in conversations.
- Helped with meal services, including setting up and cleaning up dining areas and serving meals to residents.
- Acted as a liaison between residents and staff, communicating any concerns or needs to the appropriate personnel.
Timeline
Server/Bartender
The Columbia Diner
Park Attendant
Apex Trampoline Park
Warehouse Associate
Alopex Couriers
Inventory Associate
WIS
Associate
Dollarama
BBA - Business
Thompson River University
High School Diploma -
La Martiniere
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