Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Prabhpreet Kaur Khangura

Caledon East,ON

Summary

Dedicated professional with experience in security operations and fast food management, combining strong leadership, problem-solving, and customer service skills. Proven ability to maintain safety and enforce security protocols as a Security Guard, ensuring a secure environment for staff and visitors. Experienced Fast Food Manager with expertise in team supervision, inventory control, and delivering high-quality customer service in fast-paced environments. Skilled in conflict resolution, emergency response, and team coordination, with a strong work ethic and adaptability in diverse roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

College Security Guard

Garda World
08.2023 - Current
  • Conducted regular patrols to identify and address security risks or breaches.
  • Covered Team Lead for two months, managing team operations and ensuring efficiency.
  • Supervised team members, delegated tasks, and maintained performance standards.
  • Assisted with dispatch duties in college, coordinating communication and logistics efficiently.
  • Managed calls, relayed information, and ensured timely responses to requests.
  • Enhanced safety of visitors and staff by enforcing building policies.
  • Responded to emergencies promptly, ensuring minimal disruption to operations.
  • Assisted law enforcement during investigations with accurate reporting of incidents.
  • Identified suspicious behavior and took swift action to prevent potential threats.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Patrolled and monitored premises in company vehicle and by foot.
  • Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
  • Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
  • Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
  • Wrote detailed reports of all security breaches and investigations.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.

Hospital Security Guard

Paladin Security Group
08.2023 - Current
  • Maintained order during high-stress situations such as medical emergencies or evacuations, keeping all parties calm and informed.
  • Performed routine equipment inspections to ensure optimal functionality of all security devices and tools.
  • Participated in ongoing training programs to stay current on best practices in hospital security operations.
  • Contributed to a positive work environment by maintaining open lines of communication with colleagues across various departments.
  • Provided a safe environment for patients, staff, and visitors through diligent observation and enforcement of hospital policies.
  • Provided excellent customer service when interacting with patients, visitors, and staff alike.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded to security incidents, medical emergencies, and disturbances, following hospital protocols.
  • Assisted medical staff in handling aggressive patients or visitors when necessary.
  • Conducted regular security checks of hospital wards, emergency rooms, and restricted areas.

Security Guard

G4U
05.2022 - 07.2023
  • Patrolled hospital premises to ensure the safety of patients, staff, and visitors.
  • Monitored security cameras, alarms, and access control systems to prevent unauthorized entry.
  • Responded to emergencies, including disturbances, medical incidents, and security threats.
  • Assisted medical staff with handling disruptive or aggressive individuals.
  • Conducted routine security checks in high-risk areas such as ERs, ICUs, and restricted zones.
  • Enforced hospital policies regarding visitor access, restricted areas, and safety regulations.
  • Escorted patients, staff, and visitors to ensure their safety within the facility.
  • Collaborated with law enforcement and emergency responders when necessary.
  • Completed detailed incident reports and maintained accurate security logs.

Manager

Kentucky Fried Chicken
03.2018 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Education

High School Diploma -

Springdales Public School
Sangrur

Skills

  • Access control
  • Alarm monitoring
  • Area surveillance
  • Building inspections
  • Emergency response
  • Security camera monitoring
  • Punctuality
  • CCTV monitoring
  • First aid certified
  • Staff leadership

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • First Aid Certification
  • Driver's License
  • CPR/AED Certification
  • Smart Serve License
  • Mental Health First Aid
  • Security Licence
  • Use Of Force

Timeline

College Security Guard

Garda World
08.2023 - Current

Hospital Security Guard

Paladin Security Group
08.2023 - Current

Security Guard

G4U
05.2022 - 07.2023

Manager

Kentucky Fried Chicken
03.2018 - 04.2022
  • First Aid Certification
  • Driver's License
  • CPR/AED Certification
  • Smart Serve License
  • Mental Health First Aid
  • Security Licence
  • Use Of Force

High School Diploma -

Springdales Public School
Prabhpreet Kaur Khangura