Prabhpreet Kaur Khangura
Caledon East,ON
Summary
Dedicated professional with experience in security operations and fast food management, combining strong leadership, problem-solving, and customer service skills. Proven ability to maintain safety and enforce security protocols as a Security Guard, ensuring a secure environment for staff and visitors. Experienced Fast Food Manager with expertise in team supervision, inventory control, and delivering high-quality customer service in fast-paced environments. Skilled in conflict resolution, emergency response, and team coordination, with a strong work ethic and adaptability in diverse roles.
Overview
7
7
years of professional experience
1
1
Certification
Work History
College Security Guard
Garda World
08.2023 - Current
- Conducted regular patrols to identify and address security risks or breaches.
- Covered Team Lead for two months, managing team operations and ensuring efficiency.
- Supervised team members, delegated tasks, and maintained performance standards.
- Assisted with dispatch duties in college, coordinating communication and logistics efficiently.
- Managed calls, relayed information, and ensured timely responses to requests.
- Enhanced safety of visitors and staff by enforcing building policies.
- Responded to emergencies promptly, ensuring minimal disruption to operations.
- Assisted law enforcement during investigations with accurate reporting of incidents.
- Identified suspicious behavior and took swift action to prevent potential threats.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle and by foot.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Wrote detailed reports of all security breaches and investigations.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Hospital Security Guard
Paladin Security Group
08.2023 - Current
- Maintained order during high-stress situations such as medical emergencies or evacuations, keeping all parties calm and informed.
- Performed routine equipment inspections to ensure optimal functionality of all security devices and tools.
- Participated in ongoing training programs to stay current on best practices in hospital security operations.
- Contributed to a positive work environment by maintaining open lines of communication with colleagues across various departments.
- Provided a safe environment for patients, staff, and visitors through diligent observation and enforcement of hospital policies.
- Provided excellent customer service when interacting with patients, visitors, and staff alike.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded to security incidents, medical emergencies, and disturbances, following hospital protocols.
- Assisted medical staff in handling aggressive patients or visitors when necessary.
- Conducted regular security checks of hospital wards, emergency rooms, and restricted areas.
Security Guard
G4U
05.2022 - 07.2023
- Patrolled hospital premises to ensure the safety of patients, staff, and visitors.
- Monitored security cameras, alarms, and access control systems to prevent unauthorized entry.
- Responded to emergencies, including disturbances, medical incidents, and security threats.
- Assisted medical staff with handling disruptive or aggressive individuals.
- Conducted routine security checks in high-risk areas such as ERs, ICUs, and restricted zones.
- Enforced hospital policies regarding visitor access, restricted areas, and safety regulations.
- Escorted patients, staff, and visitors to ensure their safety within the facility.
- Collaborated with law enforcement and emergency responders when necessary.
- Completed detailed incident reports and maintained accurate security logs.
Manager
Kentucky Fried Chicken
03.2018 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Education
High School Diploma -
Springdales Public School
Sangrur Skills
- Access control
- Alarm monitoring
- Area surveillance
- Building inspections
- Emergency response
- Security camera monitoring
- Punctuality
- CCTV monitoring
- First aid certified
- Staff leadership
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- First Aid Certification
- Driver's License
- CPR/AED Certification
- Smart Serve License
- Mental Health First Aid
- Security Licence
- Use Of Force
Timeline
College Security Guard
Garda World
08.2023 - Current
Hospital Security Guard
Paladin Security Group
08.2023 - Current
Security Guard
G4U
05.2022 - 07.2023
Manager
Kentucky Fried Chicken
03.2018 - 04.2022
High School Diploma -
Springdales Public School
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