Prabhpreet Kaur
Winnipeg,MB
Summary
Three years of experience in customer service. As a dedicated and enthusiastic professional with experience in all my roles. Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Pump Attendant
Co-op
Winnipeg, Manitoba
08.2025 - Current
- Operated fuel dispensers and ensured proper fueling procedures.
- Assisted customers with inquiries and provided exceptional service.
- Maintained cleanliness and organization of the fueling station.
- Conducted regular safety checks on equipment and facilities.
- Processed payments accurately through point-of-sale systems.
- Monitored inventory levels of fuel and related supplies.
- Collaborated with team members to improve customer experience.
Security Guard
Century casino & Hotel
Edmonton, Canada
06.2023 - 07.2025
- Conducted regular patrols, deterring potential threats effectively.
- Monitored premises, ensuring a safe environment for all visitors.
- Trained new staff on security procedures, boosting team efficiency.
- Maintained detailed logs, ensuring accurate incident documentation.
- Provided exceptional customer service, enhancing client satisfaction.
- Having patience in troublesome situations. Well-coordinated in teamwork.
Server
Royal sweets and restaurant
Edmonton, Alberta
06.2022 - 03.2023
- Trained and mentored new staff, enhancing team performance and cohesion.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere.
- Resolved customer complaints swiftly, turning challenges into loyalty opportunities.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Consistently received positive feedback, contributing to 4.8 star rating.
Education
Diploma - Business administration (HRM)
Norquest College
Edmonton, AB01.2023
Commerce
BISBKS
Punjab, India01.2021
Skills
- Fueling procedures
- Equipment maintenance
- Payment processing
- Inventory management
- Safety checks
- Customer service
- Conflict resolution
References
Reference available upon request
Languages
English
Punjabi
Hindi
Certification
Pro-serve for liquor by Aglc
Timeline
Pump Attendant
Co-op
08.2025 - Current
Security Guard
Century casino & Hotel
06.2023 - 07.2025
Server
Royal sweets and restaurant
06.2022 - 03.2023
Diploma - Business administration (HRM)
Norquest College
Commerce
BISBKS