PRABHPREET KAUR
NB,Canada
Summary
HIGHLY EXPERIENCED, ORGANIZED AND DETAIL- ORIENTED ADMINISTRATIVE PROFESSIONAL WITH EXPERIENCE PROVIDING EXECUTIVE-LEVEL SUPPORT. DYNAMIC PROFESSIONAL WITH A PROVEN TRACK RECORD IN OFFICE ADMINISTRATION AND STAFF MANAGEMENT, NOTABLY AT EWC IMMIGRATION. EXCELLED IN DATABASE MANAGEMENT AND FOSTERING COOPERATIVE RELATIONSHIPS, ENHANCING TEAM EFFICIENCY AND CUSTOMER SERVICE STANDARDS. SKILLED IN IMPLEMENTING EFFICIENT WORK PROCEDURES AND TRAINING, ACHIEVING SIGNIFICANT IMPROVEMENTS IN WORKFLOW PROCESSES.
Overview
6
6
years of professional experience
Work History
SUPERVISOR
EWC IMMIGRATION
03.2024 - 03.2025
- Establish work procedures and schedules and keep track of daily work of clerical staff
- Supervise office staff, train new employees and provide guidance
- Managing staff meetings and schedules
- Coordinating daily office activities
- Monitor daily operations in order to ensure efficient workflow processes are being followed
ADMINISTRATIVE ASSISTANT
EWC IMMIGRATION
10.2021 - 03.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Maintain files and filing, keeping sensitive information confidential
- Answer phone calls, direct inquiries to in a timely manner
- Provide administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes and maintaining records
- Compile and enter data into various databases to ensure accuracy and completeness
- Maintain office inventory by assisting with supply orders
- Greet visitors and callers to handle inquiries or direct to appropriate personnel
- Process incoming mail and distribute to relevant departments or individuals
PACKAGE HANDLER
FEDEX:GROUND
12.2021 - 02.2022
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Followed safety regulations to maintain safe work environment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
TEAM MEMBER
TIM HORTONS
06.2021 - 11.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
OFFICE ADMINISTRATOR
NANAK DRIVING SCHOOL LTD.
02.2021 - 09.2021
- Processes invoices, payments, and incoming and outgoing emails
- Answer phone calls and manage inquiries from customers and vendors
- Answer phones professionally while providing accurate information about company products or services
- Open, sort and distribute incoming correspondence
- Provide customer service support, responding to inquiries in a timely manner
- Develop and implement office procedures to improve efficiency and accuracy of administrative tasks
SECURITY OFFICER
I-CORP SECURITY SERVICES
04.2020 - 08.2021
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification
- Reported suspicious activities and persons to law enforcement
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
TEAM MEMBER
TIM HORTONS
09.2019 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Contributed to team success by completing jobs quickly and accurately
- Learned all required tasks quickly to maximize performance
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills
- Developed strong cooperative relationships with coworkers and managers
SERVER AND CASHIER
GARRY'S RASOI
01.2019 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Diploma: Associate Degree of Science - Mathematics
COLUMBIA COLLEGE
Vancouver, BC12.2020
Skills
- DATABASE MANAGEMENT
- OFFICE ADMINISTRATION
- CUSTOMER SERVICE
- STAFF MANAGEMENT
- DOCUMENTATION AND RECORDKEEPING
- COORDINATION
- TRAINING AND COACHING
- DATA ENTRY
- MEETING PLANNING
- MAIL HANDLING
- ATTENTION TO DETAIL
Languages
Punjabi
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Timeline
SUPERVISOR
EWC IMMIGRATION
03.2024 - 03.2025
PACKAGE HANDLER
FEDEX:GROUND
12.2021 - 02.2022
ADMINISTRATIVE ASSISTANT
EWC IMMIGRATION
10.2021 - 03.2024
TEAM MEMBER
TIM HORTONS
06.2021 - 11.2021
OFFICE ADMINISTRATOR
NANAK DRIVING SCHOOL LTD.
02.2021 - 09.2021
SECURITY OFFICER
I-CORP SECURITY SERVICES
04.2020 - 08.2021
TEAM MEMBER
TIM HORTONS
09.2019 - 01.2021
SERVER AND CASHIER
GARRY'S RASOI
01.2019 - 07.2019
Diploma: Associate Degree of Science - Mathematics
COLUMBIA COLLEGE
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