Prabhnoor Walia
Edmonton,AB
Summary
Persuasive Sales Associate with exceptional sales and marketing skills. Excellent record of managing customer expectations and resolving issues. Focused and hardworking with good communication skills.
Overview
4
4
years of professional experience
Work History
Graphic Designer
Signiz
10.2023 - 02.2024
- Met with customers to present mockups and collect information for adjustments.
- Coordinated with external vendors and suppliers to verify quality and accuracy of printed materials.
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Digital Marketing Executive
Tru Digitech Media
07.2023 - 02.2024
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Increased website traffic by implementing search engine optimization strategies and keyword research.
- Built strong relationships with industry partners through networking events, sponsorships, and collaborations.
Barista
Starbucks
05.2022 - 09.2022
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Line Cook, Server
Cactus Club Cafe
04.2021 - 10.2021
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Built relationships with customers to encourage repeated business.
Crew Member
McDonald's
06.2020 - 01.2021
- Improved customer satisfaction by providing friendly and efficient service at the register
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Associate of Arts - 3D Animation
Langara College
Vancouver, BC01.2022
Skills
- Affiliate Marketing Management
- Brand Messaging
- Sales and persuasion
- Customer Relationship Building
- Networking
- Conflict Resolution
- Teamwork and Collaboration
- Clear Communication
Timeline
Graphic Designer
Signiz
10.2023 - 02.2024
Digital Marketing Executive
Tru Digitech Media
07.2023 - 02.2024
Barista
Starbucks
05.2022 - 09.2022
Line Cook, Server
Cactus Club Cafe
04.2021 - 10.2021
Crew Member
McDonald's
06.2020 - 01.2021
Associate of Arts - 3D Animation
Langara College
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