Summary
Overview
Work History
Education
Skills
Languages
Timeline
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PRABHNOOR SINGH

Halifax,NS

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

3
3
years of professional experience

Work History

Receptionist

EY towers
05.2022 - 09.2023
  • Organized, maintained, and updated information in computer databases.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information. Managed approximately 30 incoming calls, and emails and contributed to customer satisfaction.

Field Sales Representative

Alarm Guard.ca by Telus
03.2021 - 02.2022
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Optimized sales performance using data-driven insights to adjust strategies and customize presentations for targeted audiences.
  • Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.
  • Maintained responsibility for 20 accounts within assigned territory, consistently touching base to assess needs and satisfaction.

Customer Service Representative

Northam realty advisors Ltd.
05.2020 - 12.2020
  • Handled customer complaints calmly and professionally, resolving customer issues promptly
  • Provided coaching and mentoring to new hires, contributing to their successful integration
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Streamlined 30-40 call processes for improved efficiency and reduced wait times.

Education

Business administration - marketing -

Centennial college
Scarborough, Toronto
04.2022

Skills

  • Fast Learner Experienced
  • Leadership Experienced
  • Communication Experienced
  • Microsoft Office Experienced
  • Customer Service Experienced
  • Ability to Work in Team Experienced
  • Ability to Work Under Pressure Experienced
  • Administrative Support
  • Customer/Client relations
  • Business Administration

Languages

English

Timeline

Receptionist

EY towers
05.2022 - 09.2023

Field Sales Representative

Alarm Guard.ca by Telus
03.2021 - 02.2022

Customer Service Representative

Northam realty advisors Ltd.
05.2020 - 12.2020

Business administration - marketing -

Centennial college

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PRABHNOOR SINGH