Desired Job Title
Assistant Store ManagerSales LeadSales AssociateWork Type
Full TimeLocation Preference
On-SiteLocation: Greater Sudbury, ON
Open to relocation: Yes
Open To Work
Prabhnoor Kaur
Greater Sudbury,ON
Work Preference
Summary
Customer-focused retail leader with 2+ years of Canadian experience in sales, leadership, and cash operations. Proven success managing daily store operations, handling high-volume transactions, leading teams, resolving customer concerns, and achieving sales targets. Trusted to independently manage store operations as Assistant Store Manager . Computer Programming graduate from Seneca Polytechnic with strong analytical, database, and technology skills. Currently learning French.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Assistant Store Manager
MINISO Canada
09.2025 - Current
- Oversee independent management of daily store operations.
- Lead and coach team members while driving sales and delivering exceptional customer service.
- Oversee cash handling, till balancing, daily bank deposits, and store opening/closing procedures.
- Prepare staff schedules, train new employees, and resolve escalated customer concerns.
- Oversaw promotional events while ensuring operational precision.
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new team members on product knowledge and customer service standards.
- Oversaw daily store operations and ensured adherence to company policies.
- Trained and mentored staff to enhance customer service skills.
- Implemented inventory management systems to optimize stock levels.
Sales Lead
MINISO Canada
05.2024 - 09.2025
- Supervised daily operations and supported leadership in achieving store performance goals.
- Assisted with cash reconciliation, opening/closing procedures, and employee training.
- Built strong customer relationships through personalized service and product recommendations.
- Supported inventory control, merchandising, and operational excellence.
Sales Associate
American Eagle Outfitters
10.2023 - 10.2024
- Delivered exceptional customer service in a fast-paced retail environment.
- Processed customer transactions accurately and promoted loyalty memberships and credit card applications.
- Assisted customers with product selection while consistently supporting sales goals.
- Exceeded sales targets through effective customer engagement and product knowledge.
- Managed inventory levels, ensuring accurate stock availability for customers.
Education
Computer Programming Diploma -
Seneca Polytechnic
04-2025
Skills
- Customer Service
- Cash Handling
- Financial Transactions
- Bank Deposits
- Sales & Cross-Selling
- Relationship Building
- Team Leadership
- Problem Solving
- Microsoft Excel
- SQL
- Oracle
- MySQL
- Python
- POS Systems
- Communication
- Attention to Detail
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Accomplishments
- Achieved 100% Monthly sales target by completing upselling and promoting new products and deals. with accuracy and efficiency.
- Collaborated with team of 8 in the busy holiday season to fulfill the inventory requirement and achieve sales .
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
French (Currently Learning)
Timeline
Assistant Store Manager
MINISO Canada
09.2025 - Current
Sales Lead
MINISO Canada
05.2024 - 09.2025
Sales Associate
American Eagle Outfitters
10.2023 - 10.2024
Computer Programming Diploma -
Seneca Polytechnic