Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

PRABHLEEN KAUR RANA

Toronto,ON

Summary

Enthusiastic client services professional with a strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding the highest ethical standards and maintaining customer trust. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Concierge

Paragon
09.2023 - 01.2024
  • Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety the top priority.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Streamlined visitor check-in process, expediting entry while maintaining stringent security standards.
  • Processed incoming packages efficiently, logging them accurately in the tracking system before notifying residents of their availability for pickup.

Team Member

Popeyes
08.2022 - 07.2023
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Upsold high-profit items such as a variety of pies to enhance sales numbers.

Customer Service Representative

Madame
05.2021 - 05.2022
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of stylish clothes and creating welcoming, positive experiences.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Trained new staff on operating procedures.


Education

International Business

Seneca College of Applied Arts And Technology
North York, ON
08.2023

Skills

  • Computer Proficiency and Microsoft Office
  • Cash Handling Accuracy
  • Team Cooperation
  • Customer Service
  • Team Leadership
  • Attention to Detail
  • Productivity and Efficiency

Languages

English
Full Professional
Hindi
Full Professional

Certification

  • Smart Serve Certified
  • Emergency First Aid with CPR C and AED
  • Ontario Security License

Timeline

Concierge

Paragon
09.2023 - 01.2024

Team Member

Popeyes
08.2022 - 07.2023

Customer Service Representative

Madame
05.2021 - 05.2022

International Business

Seneca College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
PRABHLEEN KAUR RANA