PRABHLEEN KAUR
Thunder Bay,Canada
Summary
Compassionate and dependable Personal Support Worker (PSW) with Canadian and international healthcare experience in long-term care, hospital, and home settings. Certified through Epic College of Technology, Mississauga, with clinical placements at Southbridge Roseview. Experienced in delivering safe, dignified, and person-centred care while supporting patients’ physical, emotional, and social well-being. Seeking a PSW position to contribute strong clinical skills, empathy, and commitment to quality care.
Overview
6
6
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Personal Support Worker ( Placement – 2 Months)
Southbridge Roseview
Thunder Bay, Canada
01.2026 - Current
- Provided direct personal care including bathing, grooming, toileting, and feeding assistance.
- Supported residents with mobility, transfers, and repositioning using safe body mechanics.
- Delivered compassionate dementia care while promoting residents’ dignity and independence.
- Assisted with activities of daily living (ADLs) and recreational engagement.
- Followed infection control and safety procedures in a long-term care environment.
- Reported changes in residents’ health status to supervising nurses.
Control Room Security Guard
Amazon fulfillment center
Mississauga, Canada
08.2024 - Current
- Monitor Amazon CCTV, alarm systems, and access control systems to ensure the safety of employees, visitors, and company assets.
- Respond promptly to security incidents, emergencies, and policy violations within warehouse and operational areas.
- Coordinate with site leadership and emergency services during safety or security situations.
- Conduct regular surveillance reviews and maintain detailed incident reports and daily activity logs.
- Enforce Amazon safety standards, access procedures, and company security policies.
- Support loss prevention efforts by monitoring suspicious activity and preventing theft or unauthorized access.
- Maintain confidentiality and compliance with company policies and security protocols.
Personal Support Worker
Shriman Hospital
Jalandhar, India
01.2020 - 06.2022
- Delivered individualized personal care including bathing, grooming, and feeding.
- Monitored patient conditions and reported concerns to medical staff.
- Supported emotional well-being and encouraged patient engagement in recovery.
- Maintained hygiene and infection prevention practices in patient rooms.
Care Assistant
Private Home Care
, India
01.2021 - 01.2022
- Delivered compassionate home-based care to elderly clients with mobility and chronic conditions.
- Ensured a clean, safe environment while providing companionship and emotional reassurance.
Education
Graduate Certificate - International General Business
Niagara college
Toronto, ONPersonal Support Worker Certificate -
Epic college of Technology
Mississauga, OntarioSkills
- Patient and Family-Centred Care (PFCC)
- Infection Prevention & Control Practices
- Dementia & Cognitive Care Support
- Safe Patient Handling & Mobility Assistance
- Communication & Team Collaboration
- Documentation & Reporting
- Cultural Sensitivity & Compassionate Care
- Physical Stamina for Long Shifts
Certification
- Standard First Aid & CPR (Level C)
- Emergency First Aid & CPR (Level C)
- GPA (Gentle Persuasive Approaches) Certificate
- WHMIS & Infection Control Training
- Food Handler Certification
- Valid Ontario Security License
- Criminal Record & Vulnerable Sector Check
- Valid G Driver’s License
Availability
Available for day, evening, night, and weekend shifts.
References
Rita Bentil
Timeline
Personal Support Worker ( Placement – 2 Months)
Southbridge Roseview
01.2026 - Current
Control Room Security Guard
Amazon fulfillment center
08.2024 - Current
Care Assistant
Private Home Care
01.2021 - 01.2022
Personal Support Worker
Shriman Hospital
01.2020 - 06.2022
Graduate Certificate - International General Business
Niagara college
Personal Support Worker Certificate -
Epic college of Technology