Prabhleen Kaur

Property Administration
Goldview Property Management, North York, ON

• Building successful relationships with owners and residents to ensure that
  exceptions are met and exceeded
• Communication With Board Members
  Effective handling and resolution for all owner concerns
• Managing workflows and timelines to ensure all work and projects are
  successfully completed within agreed schedule
• If required, scheduling trade for repairs
• Answer owner enquiries (telephone, email, letter)
• Draft letters/notices for buildings on portfolio/ prepare newsletters
• On- Site office hours at various condominium buildings, if required
• Administrative support to assigned Property Manager(s)
• Assisting assigned Property Managers with their monthly reporting to Board of
  Directors(preparing Board Meeting Packages)
• Follow up with assigned manager after all Board meetings regarding work to
  be complete (i.e. Letters, Notices to go out)
• Update building related documents, such as buzzer codes, contact
  information, board listings etc.
• Follow up on deadlines i.e. HVAC sign up, etc
• Filing
  Telephone Answering
• Ordering Supplies for site offices
• Scheduling Appointments with contractors for assigned Property Manager(s)
• Co- ordinate copying jobs/mass mailing/ door-to-door distribution/posting
• Chargeback letters & Charges on Yardi - advise accounts receivable
• Entering owner/ resident information into Yardi database
  Assist with depositing cheques on 1st day of month
• Troubleshooting and problem solving
• Obtaining quotes for various work orders
• Other duties as required

Security Guard
Best Guard Security

• Updating owner's and tenants contact information in the system
• Filing
• Track Invoice Paid
• Work on Microsoft Office Word to Write daily reports and Incident reports
• Opened Common area to public in the morning and greeted residents and employees
• Informed and warned patrons of rule infractions, such as smoking and
  trespassing
• Called Police or Fire Departments in case of emergency, such as fire or
  presence of suspicious person
• Operated over 50 surveillance cameras to monitor interior and exterior public
  areas
  Achievements:
• Trained security officers in effective patrolling and monitoring and use of
  surveillance equipments
• Worked as a site supervisor in the absence of supervisor