Prabhleen Kaur
Waterloo
Summary
Effortlessly manage multiple tables in fast-paced environments, consistently meeting customer expectations and sales to support restaurant success. Well-trained in food handling and safety, customer service, and basic bartending. Support all team members with efficient and dedicated work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Dopamine Lounge
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bloom Restaurant
02.2024 - 11.2024
- Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
- Followed alcohol awareness procedures to prevent guest intoxication
- Greeted all guests with smile and friendly welcome
- Took orders, made drinks and provided refills for guests
- Handled cash and credit transactions in alignment with company policies
- Explained menu items and answered customer questions about ingredients and preparation methods
- Monitored expiration dates on ingredients to reduce waste and ensure the use of fresh products
- Participated in regular training sessions on new products or services offered by the establishment
Server
Holiday Inn Hotel
03.2021 - 04.2022
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma - food and beverage management
Conestoga College
Waterloo, ONSkills
- Order delivery practices
- Self motivation
- Take-out service
- Daily specials memorization
- Serving techniques
- Alcohol service regulations
- Menu recommendations
- Cleanliness maintenance
Languages
English
Hobbies and Interests
- Dancing
- Swimming
- Playing video games
Certification
Train can
Smart Serve
Timeline
Server
Dopamine Lounge
09.2024 - Current
Server
Bloom Restaurant
02.2024 - 11.2024
Server
Holiday Inn Hotel
03.2021 - 04.2022
High School Diploma - food and beverage management
Conestoga College
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