Prabhleen Kaur
Montreal,QC
Summary
Driven Assistant Manager with a proven track record at Domino's Pizza, enhancing customer relations and implementing sales growth strategies. Excelled in workload management and product knowledge, achieving significant improvements in sales reporting accuracy. Skilled in recruiting and employee scheduling, consistently exceeding performance targets through strategic planning and exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Senior Assistant Manager
Domino's Pizza
03.2022 - Current
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Crew Member
Tim Hortons
05.2021 - 10.2021
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Diploma - Web Designing
CDI College
Montreal, QC04.2022
Skills
- Product and service knowledge
- Employee Scheduling
- Recruiting and interviewing
- Sales Strategies
- Sales Growth
- Customer Relations
- Sales Reporting
- Workload Management
Languages
English
Professional Working
French
Professional Working
Timeline
Senior Assistant Manager
Domino's Pizza
03.2022 - Current
Crew Member
Tim Hortons
05.2021 - 10.2021
Diploma - Web Designing
CDI College
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