Prabhleen kaur
Nepean,ON
Summary
Dedicated and detail-oriented professional seeking a position in Food and Nutritional Services within a hospital setting, utilizing my culinary expertise and nutrition knowledge to contribute to the overall well-being of patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Baker
Tim Hortons
10.2023 - Current
- Resolved customer concerns with positive approach and constructive strategies.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Complied with health and safety codes to protect staff and customers.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Maintained accurate inventory of baking supplies and ingredients.
- Trained and supervised new employees on bakery operations and procedures.
- Cleaned and maintained kitchen equipment and oven.
- Followed food safety standards when handling ingredients.
Supervisor
Country Style
07.2021 - 09.2023
- Overseeing daily operations, scheduling, and training
- Managed inventory, optimized stock levels, and ensured consistent quality of ingredients
- Implemented food safety protocols, resulting in decrease in health code violations
- Collaborated with chefs to create new dishes and improve menu offerings, leading to increase in customer satisfaction
- Maintained excellent customer relationships through effective communication and problem-solving
- Trained staff in proper food handling and safety procedures, reducing instances of cross-contamination
- Assisting with monthly food and supplies inventory
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Frequently inspected production area to verify proper equipment operation.
Security guard
12.2020 - 03.2021
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras
- Immediately reported safety hazards for remediation response
- Screening for the visitors visiting in the caressant cares
- Provided friendly and professional assistance to employees, visitors and customers.
Skills
- Meal planning and preparation
- Special dietary needs assessment
- Food safety and sanitation
- Menu development
- Customer service
- Team leadership and supervision
- Communication and interpersonal skills
- Kitchen Equipment Operation
- HACCP experience
- First Aid/CPR
- Analytical and Critical Thinking
- Sanitation rules and regulations
Certification
Food handler certificate
Security gaurd
Timeline
Baker
Tim Hortons
10.2023 - Current
Supervisor
Country Style
07.2021 - 09.2023
Security guard
12.2020 - 03.2021
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