Prabhkiran kaur
Guelph,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Assistant Manager
DOMINOS
09.2021 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
CSR
SAMS GRILL
01.2022 - 04.2022
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Responded proactively and positively to rapid change.
Cashier
Z- TECA MEXICAN EATERY
10.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Improved efficiency, organized checkout area for optimal workflow.
Education
High School Diploma -
ST. CLAIR COLLEGE
TORONTO 12-2022
High School Diploma -
LANGUAGE CONSUELORS AND NANNY COURSE
INDIA08-2021
Skills
- Customer relationship management (CRM)
- Customer service
- Problem-solving
- Adaptability and flexibility
- Team leadership
- Time management
- Operations management
Languages
English
Native or Bilingual
Timeline
CSR
SAMS GRILL
01.2022 - 04.2022
Cashier
Z- TECA MEXICAN EATERY
10.2021 - 01.2022
Assistant Manager
DOMINOS
09.2021 - Current
High School Diploma -
ST. CLAIR COLLEGE
High School Diploma -
LANGUAGE CONSUELORS AND NANNY COURSE
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