Summary
Overview
Work History
Education
Skills
Timeline
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PRABHKIRAN KAUR

Surrey,Canada

Summary

Over the past four years, Developed a strong foundation in customer service, excelling in various roles and industries. Skilled in multi-tasking, communicating with transportation professionals and collaborating with clients.

Overview

4
4
years of professional experience

Work History

Dispatch Assistant

Transco Freightways Ltd.
10.2023 - Current
  • Efficiently plan schedule and dispatch drivers in real time through computer-based dispatch
  • Maintaining working knowledge of products hauled
  • Ensure driver’s compliance with HOS and safety regulations when dispatching
  • Communicate with driver, complete and review shipping documentation, such as bills of lading, Packaging lists, dock receipt
  • Maintaining paperwork and logbooks
  • Checking e-mails and receiving phone calls
  • Assist drivers with transportation route obstacles to ensure on-time delivery
  • Basic Understanding of customs, PAPS, PARS,and knowledge in software's like TMS,Load link, DAT etc
  • Negotiate, Dispatch, and assign carriers to customer's shipments to support the company
  • Lead,direct,develop,track and trace freight and teams.

Dispatch Assistant

Voluntary Work
07.2023 - 09.2023
  • Scheduling freight to be picked up and delivered
  • Co-ordinate with drivers and brokers
  • Managing truck driver’s schedules and routes
  • Providing shipping details to customers
  • Reviewing logs of truck drivers
  • Documenting all calls, deliveries, routes and times for pickup and delivers
  • Certified truck dispatcher and knowledge about Software’s: Load link, DAT Power, AVAAL E-MANIFEST
  • Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.

Tactical Security Supervisor

Logixx Security
05.2022 - 06.2023
  • Company Overview: City of Toronto, ON
  • Conduct routine patrols, ensure all security systems, such as CCTV, fire, and burglar alarms are working properly
  • Report any breakdowns of security systems to management
  • Investigate any suspicious activities that take place and report unlawful activities such as theft or vandalism to law enforcement officers for further action
  • Work with special constables, Toronto police, fire department, investigators, and paramedics
  • Enforcing property rules, city by-laws, and other applicable laws such as Trespass to Property Act and Criminal Code of Canada
  • Made incident reports and shift reports for every shift

Warehouse Worker

Hudson’s Bay Company
08.2020 - 08.2022
  • Order picking and packing
  • Management duties
  • Staging and stocking
  • Teamwork
  • Ensuring cleanliness
  • Marking and labeling stock

Education

Diploma - computer technician

Northern College (Pures Campus)
Scarborough, Ontario
01.2020

Skills

  • Multi-Tasking
  • Inventory Management
  • Google sheets/MS-Word/Excel
  • Visual Merchandising
  • Customer Service
  • Training new hires
  • Teamwork and Collaboration
  • Quick learner
  • Keen observer
  • Communication and Problem Solving

Timeline

Dispatch Assistant

Transco Freightways Ltd.
10.2023 - Current

Dispatch Assistant

Voluntary Work
07.2023 - 09.2023

Tactical Security Supervisor

Logixx Security
05.2022 - 06.2023

Warehouse Worker

Hudson’s Bay Company
08.2020 - 08.2022

Diploma - computer technician

Northern College (Pures Campus)

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PRABHKIRAN KAUR