PRABHKIRAN KAUR
Surrey,Canada
Summary
Over the past four years, Developed a strong foundation in customer service, excelling in various roles and industries. Skilled in multi-tasking, communicating with transportation professionals and collaborating with clients.
Overview
4
4
years of professional experience
Work History
Dispatch Assistant
Transco Freightways Ltd.
10.2023 - Current
- Efficiently plan schedule and dispatch drivers in real time through computer-based dispatch
- Maintaining working knowledge of products hauled
- Ensure driver’s compliance with HOS and safety regulations when dispatching
- Communicate with driver, complete and review shipping documentation, such as bills of lading, Packaging lists, dock receipt
- Maintaining paperwork and logbooks
- Checking e-mails and receiving phone calls
- Assist drivers with transportation route obstacles to ensure on-time delivery
- Basic Understanding of customs, PAPS, PARS,and knowledge in software's like TMS,Load link, DAT etc
- Negotiate, Dispatch, and assign carriers to customer's shipments to support the company
- Lead,direct,develop,track and trace freight and teams.
Dispatch Assistant
Voluntary Work
07.2023 - 09.2023
- Scheduling freight to be picked up and delivered
- Co-ordinate with drivers and brokers
- Managing truck driver’s schedules and routes
- Providing shipping details to customers
- Reviewing logs of truck drivers
- Documenting all calls, deliveries, routes and times for pickup and delivers
- Certified truck dispatcher and knowledge about Software’s: Load link, DAT Power, AVAAL E-MANIFEST
- Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Tactical Security Supervisor
Logixx Security
05.2022 - 06.2023
- Company Overview: City of Toronto, ON
- Conduct routine patrols, ensure all security systems, such as CCTV, fire, and burglar alarms are working properly
- Report any breakdowns of security systems to management
- Investigate any suspicious activities that take place and report unlawful activities such as theft or vandalism to law enforcement officers for further action
- Work with special constables, Toronto police, fire department, investigators, and paramedics
- Enforcing property rules, city by-laws, and other applicable laws such as Trespass to Property Act and Criminal Code of Canada
- Made incident reports and shift reports for every shift
Warehouse Worker
Hudson’s Bay Company
08.2020 - 08.2022
- Order picking and packing
- Management duties
- Staging and stocking
- Teamwork
- Ensuring cleanliness
- Marking and labeling stock
Education
Diploma - computer technician
Northern College (Pures Campus)
Scarborough, Ontario01.2020
Skills
- Multi-Tasking
- Inventory Management
- Google sheets/MS-Word/Excel
- Visual Merchandising
- Customer Service
- Training new hires
- Teamwork and Collaboration
- Quick learner
- Keen observer
- Communication and Problem Solving
Timeline
Dispatch Assistant
Transco Freightways Ltd.
10.2023 - Current
Dispatch Assistant
Voluntary Work
07.2023 - 09.2023
Tactical Security Supervisor
Logixx Security
05.2022 - 06.2023
Warehouse Worker
Hudson’s Bay Company
08.2020 - 08.2022
Diploma - computer technician
Northern College (Pures Campus)
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