Prabhjyoti Dhot
Thamesford,Canada
Summary
Results-driven professional with a strong background in inventory and quality control from Dyna Mig. Proven ability to enhance customer satisfaction through effective conflict resolution and exceptional service. Skilled in data entry and management, consistently ensuring accuracy and compliance in financial processes. Committed to process improvement and operational excellence.
Overview
8
8
years of professional experience
Work History
Assembly Line Production Worker
Dyna Mig
Stratford, Ontario
01.2023 - 06.2025
- Assembled components according to detailed specifications and quality standards.
- Inspected finished products for defects and ensured compliance with safety protocols.
- Assembled components according to established procedures and safety protocols.
Accounting Clerk
Scotiabank
Stratford, Ontario
07.2021 - 06.2022
- Mortgage processing and administrative support to the management.
- Verifying the accuracy, completeness, and authorization of transactions, correcting data, and documenting issues.
- Conducting investigations to resolve exceptional situations, completing complex adjustments, or correction transactions.
- Identifying a policy or process non-compliance situation.
Cashier
A&W Restaurant
Stratford, Ontario
12.2019 - 07.2021
- Processed cash register transactions by inputting product costs and giving back change.
- Solved complaints by customers instore and on phones and issued credits for returned merchandise.
- Assisted customers with locating items, answering questions and providing direction and service.
- Provided feedback to store management on products, including wastage and regarding audits.
Supervisor
Pita Pit
Stratford, Ontario
06.2018 - 12.2019
- Skilled at taking orders, receiving and processing banking transactions with Strong mathematical skills.
- Supervised staff, including development of team leaders to improve team management.
- Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered.
Database Administrator
Everest Transportation Inc
Brampton, Ontario
01.2018 - 04.2018
- Storing, Organization, Managing, Updating, Troubleshooting big data with Fleet manager.
- Designing maintenance procedures, writing reports.
- Security/Integrity and backup procedures.
- Disaster recovery plans and archiving data
Order Picker
People Store
Brampton, Canada
04.2017 - 12.2017
- Stock Control, Quality Assurance, Inventory
- Selected and picked orders accurately from warehouse shelves.
- Inspected items for quality before packing and shipping.
- Used RF scanner guns to scan barcodes on products for accurate inventory tracking and traceability purposes.
Education
Cloud Computing for Big Data -
Lambton College
Toronto, ON04.2018
Masters in Computer Applications -
Punjabi University
India05.2016
Bachelors in Computer Application -
Punjabi University
India01.2013
Skills
- Inventory and quality control
- Customer service excellence
- Financial data processing
- Conflict resolution
- Scanner operations
- Data entry and management
- Assembly techniques
- Hardware assembly
- Process improvement
Timeline
Assembly Line Production Worker
Dyna Mig
01.2023 - 06.2025
Accounting Clerk
Scotiabank
07.2021 - 06.2022
Cashier
A&W Restaurant
12.2019 - 07.2021
Supervisor
Pita Pit
06.2018 - 12.2019
Database Administrator
Everest Transportation Inc
01.2018 - 04.2018
Order Picker
People Store
04.2017 - 12.2017
Cloud Computing for Big Data -
Lambton College
Masters in Computer Applications -
Punjabi University
Bachelors in Computer Application -
Punjabi University