Prabhjyot Saini
Brampton,Canada
Summary
Results-driven and data-informed administrative and compliance professional with over 7 years of progressive leadership experience in logistics, education, finance, and public safety environments. Skilled in performance measurement, quality improvement, data analysis, and program coordination, with a track record of enhancing operational systems, risk mitigation strategies, and employee engagement. Adept at using metrics and evaluation frameworks to inform continuous improvement and align services with strategic priorities. Committed to fostering inclusive environments with a lens on mental health, client safety, and cultural sensitivity.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Safety & Compliance Coordinator
Charger Logistics Inc.
01.2020 - Current
- Led implementation of a fleet-wide performance and safety measurement system across 200+ vehicles, using data insights to reduce risk exposure and improve safety KPIs by 25%.
- Collaborated with leadership to evaluate accident trends, design targeted training, and monitor impact through monthly performance dashboards.
- Integrated data-driven quality improvement practices that reduced preventable incidents and improved MTO/DOT compliance.
- Developed evaluation templates and protocols for safety investigations and incident follow-up, aligned with federal regulations and internal benchmarks.
- Supported cross-departmental decision-making through customized reports and compliance briefings.
- Co-led departmental restructuring, enhancing audit preparedness and reporting consistency; resulted in zero fines in three consecutive inspections.
- Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
- Reduced risk exposure by conducting regular risk assessments and implementing mitigation strategies.
Administrative Coordinator
Roadies Group of Companies
01.2019 - 01.2020
- Revamped HR onboarding systems and led background verification process improvements, decreasing hiring cycle time by 25%.
- Partnered with operations to enhance vendor performance tracking and inventory KPIs, establishing systems to improve cost control.
- Collaborated on project planning and administrative reporting to support executive decision-making.
Order Support & Operations Agent
Majorel
01.2019 - 01.2019
- Delivered data-backed client support solutions, reducing error rates in billing and order systems by 20%.
- Provided detailed tracking and escalation resolution reports to support quality assurance in customer interactions.
Operations Coordinator
Axis Bank
01.2017 - 01.2019
- Developed branch-level performance tracking tools, increasing visibility of productivity and risk areas.
- Managed client accounts and issue resolution with a focus on metrics-based improvements to satisfaction and service timelines.
- Conducted staff training on compliance and new process rollouts aligned with evolving regulatory requirements.
Administrative Assistant
Lyallpur Khalsa College
01.2016 - 01.2017
- Coordinated academic performance reporting, course scheduling, and data maintenance for 500+ students.
- Contributed to internal quality assessments by preparing detailed documentation and feedback forms.
Education
Master of Business Administration (MBA) -
Lyallpur Khalsa College
01.2016
Bachelor of Computer Science - undefined
Shridhar University
01.2013
Skills
- Performance Metrics & KPI Development
- Program Evaluation & Strategic Planning
- Quality & Risk Management Systems
- Compliance (MTO, DOT, FMCSA, Internal Policies)
- Data Analysis & Reporting (KPI Dashboards, Safety Trends)
- Leadership & Team Training
- Cross-functional Collaboration
- HR Onboarding & Talent Retention
- Client Safety Protocols
- Multisite Operations Coordination
- Stakeholder Communication & Reporting
- Compliance monitoring
- Clerical writing
- Data compilation
- Legal research
- Documentation management
- Investigative skills
Certification
- Certified in Workplace Safety & Compliance
- MTO / FMCSA Compliance Workshop Series
- Data Reporting for Operational Excellence (Internal Training)
Additional Skills
Languages: English (C2), Punjabi (C2), Hindi (C2)
English
Professional Working
Punjabi
Professional Working
Additional Skills
- Valid Ontario Driver’s License
- Familiar with ethical standards in data collection and evaluation
- Hybrid work experience and adaptable to on-site presence
Commitment to Equity & Inclusion
Dedicated to fostering a culturally safe environment with deep sensitivity to the needs of diverse children, youth, and families. Experienced in working with equity-seeking communities and committed to anti-oppressive practices in professional settings.
Timeline
Senior Safety & Compliance Coordinator
Charger Logistics Inc.
01.2020 - Current
Administrative Coordinator
Roadies Group of Companies
01.2019 - 01.2020
Order Support & Operations Agent
Majorel
01.2019 - 01.2019
Operations Coordinator
Axis Bank
01.2017 - 01.2019
Administrative Assistant
Lyallpur Khalsa College
01.2016 - 01.2017
Bachelor of Computer Science - undefined
Shridhar University
Master of Business Administration (MBA) -
Lyallpur Khalsa College
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