Prabhjyot Pannu
Halifax,Nova Scotia
Summary
Results-driven individual seeking a challenging position utilizing strong communication and leadership skills to enhance the customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
First Defense Security
Halifax
02.2024 - Current
- Prepared detailed incident reports and documentation for security breaches and unusual occurrences.
- Collaborated with management to develop and refine security protocols and emergency response plans.
- Utilized communication devices effectively to relay information and coordinate with team members.
- Administered first aid and CPR as needed, providing emergency medical assistance until professional help arrived.
Security Officer
Jolcar Security Inc.
Halifax
12.2023 - Current
- Monitored and patrolled assigned areas to prevent unauthorized access and ensure safety.
- Conducted regular security checks and inspections to identify and address potential security risks.
- Responded to alarms and emergency situations, coordinating with law enforcement and emergency services as needed.
Security Officer
5 Star Security
Halifax, Nova Scotia
05.2023 - 01.2024
- Operated surveillance equipment, including CCTV systems, to monitor and record activities on the premises.
- Conducted investigations and gathered evidence related to security incidents, supporting internal and external inquiries.
- Managed access control by verifying credentials and issuing visitor passes
Manager In Training (MIT) Supervisor
Urban Kids
Dartmouth
01.2023 - 06.2023
- Delivered exceptional service, addressing inquiries and resolving concerns
- Developed strategies to enhance customer experience and satisfaction
- Fostered strong customer relationships through active listening and recommendations.
Education
Bachelors Degree in Commerce -
Saint Mary's University
01.2027
Skills
- Operational Excellence
- Customer Service
- Leadership Skills
- Team Management
- Training and Development
- Performance Management
- Analysis
- Project Management
- Negotiation Skills
- Time Management
- Problem-solving
- Microsoft Office Suite
Languages
English
Full Professional
Certification
First Aid , CPR ,AED
Timeline
Security Officer
First Defense Security
02.2024 - Current
Security Officer
Jolcar Security Inc.
12.2023 - Current
Security Officer
5 Star Security
05.2023 - 01.2024
Manager In Training (MIT) Supervisor
Urban Kids
01.2023 - 06.2023
Bachelors Degree in Commerce -
Saint Mary's University