Dedicated and compassionate professional with a progressive career history in direct patient care and care coordination in a fast-paced environment. Proven ability to remain calm under pressure and effectively handle difficult patients and high-stress situations. Builds strong relationships with patients and families through empathic communication, a respectful attitude, and excellent customer service. Highly organized and dependable, successfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team goals. Currently seeking a full-time role that offers professional challenges and allows for leveraging interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Nurse Manager
Villa Forum Long Term Care Residence
03.2025 - Current
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Collaborated with interdisciplinary teams to develop individualized care plans for patients with complex needs.
Supervised, directed, and motivated high-quality performance from nursing staff.
Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Evaluated skills of nursing personnel and verified staff certifications for validity.
Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
Established strong relationships with patients'' families, providing support and education throughout the treatment process.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Evaluated patient histories, complaints, and current symptoms.
RN
BURTON MANOR
02.2025 - Current
Administered medications accurately and safely, reducing medication errors and adverse reactions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
RPN
Burton Manor LTC
09.2023 - 02.2025
Addressed and resolved issues through successful teamwork.
Supervised client care throughout entire process, from admission to discharge.
Managed medication administration and observed patients for side effects.
Document precise, reliable, and private data in digital health records.
Documented patient health status and vital statistics.
Evaluat patients, recognize and address complications and coordinate treatment with other members of critical care team.
Ensured respect for basic rights, individual values, and diverse beliefs during patient interactions.
Advocated for patients by coordinating effective team-based care.
Update charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
Provide patient and family health education focusing on self-management, prevention and wellness.
Create, implement and evaluate patient careplans with medical team.
Demonstrated leadership by making improvements to work processes and helping to train others.
Maintained updated knowledge through continuing education and advanced training.