Prabhjot Singh
Montreal,QC
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Solution Placement Personnel
Saint-Laurent, Quebec
08.2022 - Current
- Managed scheduling and calendar coordination for multiple executives.
- Prepared and organized documents for meetings and presentations.
- Assisted with travel arrangements and itineraries for staff members.
- Maintained office supplies inventory and ordered necessary materials.
- Coordinated communication between departments to ensure project alignment.
- Developed and maintained filing systems for easy document retrieval.
- Conducted data entry and managed databases to support operations.
- Supported onboarding processes for new hires with orientation materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Administrative Assistant
Sunn Staffing Placement
Montreal, QC
08.2018 - 07.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Directed customer communication to appropriate department personnel.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Scheduled appointments, meetings and events for management staff.
- Composed correspondence, reports and meeting notes.
- Coordinated appointments, meetings and conferences.
- Managed inventory to ensure all supplies were in stock and within budget.
Customer Service Representative
Fido
Montreal, QC
02.2018 - 07.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Consulted with customers to resolve service and billing issues.
Education
MBA - Global Business Management
Columbia Common Wealth University
London, UK04.2008
Associate of Science - B.Tech (Mechanical Engineering)
Punjab Technical University
Jalandhar, India04.2006
Skills
- Executive Presentation Development
- Task Prioritization
- Multitasking and Time Management
- Ease with Computers and Technology
- Document preparation
- Office inventory
- Event coordination
- Calendar management
- Database management
- Customer communication
- Confidentiality maintenance
References
References available upon request.
Timeline
Administrative Assistant
Solution Placement Personnel
08.2022 - Current
Administrative Assistant
Sunn Staffing Placement
08.2018 - 07.2022
Customer Service Representative
Fido
02.2018 - 07.2018
MBA - Global Business Management
Columbia Common Wealth University
Associate of Science - B.Tech (Mechanical Engineering)
Punjab Technical University
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