Prabhjot Singh
Brampton,ON
Summary
Accomplished Office Manager and Administrative Supervisor at Day and Ross, adept in project management and fostering customer relations. Spearheaded budget optimization, enhancing productivity and contributing to the regionalization of the GTA terminals. Excelled in policy modification and workflow optimization, leveraging organizational skills for operational excellence. Proven track record in elevating personnel performance and profitability.
Overview
7
7
years of professional experience
Work History
Office Manager
Day and Ross
04.2022 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Managing, organizing and overseeing assignments to drive operational excellence.
- Trained personnel in customer service, appointments, payroll and multiple admin job functions, enforcing participation in exercises focused on developing key skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Administrative Supervisor
Day and Ross
08.2018 - 04.2022
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Education
Bachelor of Business Administration - Finance
Sheridan College
Brampton, ON05-2011
Skills
- Project management
- Office management
- Workflow optimization
- Customer relations
- Operations management
- Payroll and budgeting
- Organizational skills
- Policy and procedure modification
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Office Manager
Day and Ross
04.2022 - Current
Administrative Supervisor
Day and Ross
08.2018 - 04.2022
Bachelor of Business Administration - Finance
Sheridan College
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