Prabhjot Singh
Surrey,
Summary
Public diplomacy professional with comprehensive experience in international relations and strategic communication. Proven track record of managing impactful diplomatic programs and fostering global partnerships. Reliable and adaptable team player, skilled in cross-cultural communication and public engagement. Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations.
Overview
10
10
years of professional experience
Work History
Guest Experience Representative
Vancouver Airport Authority
11.2023 - Current
- Coordinating with the Canada Border Services Agency to smoothly run the airport operations for the day and following.
- Drafting reports and/or communication products related to political, social or economic issues.
Shelter Worker
Options Community Services
04.2022 - 03.2024
- Provide information and resources to the residents where appropriate, to deal with presenting issues/barriers.
- Streamlined intake process, effectively assessing needs and determining appropriate resources.
Front Desk Supervisor
Canadian Inn
02.2021 - 03.2022
- Managing day to day operations to accomplish and maintain the internal standards and analyzed the whole team for proficient efficiency and effectiveness.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Store operations Supervisor
Amanda's No Frills
07.2018 - 02.2020
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Customer Relations Supervisor
Shell
09.2016 - 05.2018
- Participated in recruitment efforts for Customer Relations team positions, contributing toward building a highly skilled workforce.
- Ability to manage conflicting priorities within tight deadlines to meet work targets.
Flight Attendant
Jet Airways
04.2015 - 07.2016
- Manage, monitor and co-ordinate various activities and processes to achieve excellence in the areas of safety and operational standards.
- Experience in developing a network of key clients and stakeholders, including preparing for and conducting meetings with key internal and external contacts, and leveraging the network to achieve goals.
Education
Bachelor of Arts - Hospitality Administration And Management
Cambrian College of Applied Arts And Technology
05-2018
Skills
- Public Relations
- Teamwork
- Leadership
- Effective Communication
- Critical Thinking
- MS-office (Word, Excel, PowerPoint and Outlook)
Languages
English
Punjabi
Hindi
Timeline
Guest Experience Representative
Vancouver Airport Authority
11.2023 - Current
Shelter Worker
Options Community Services
04.2022 - 03.2024
Front Desk Supervisor
Canadian Inn
02.2021 - 03.2022
Store operations Supervisor
Amanda's No Frills
07.2018 - 02.2020
Customer Relations Supervisor
Shell
09.2016 - 05.2018
Flight Attendant
Jet Airways
04.2015 - 07.2016
Bachelor of Arts - Hospitality Administration And Management
Cambrian College of Applied Arts And Technology
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