Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Prabhjot Singh

Brampton,ON

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.

Overview

1
1
year of professional experience

Work History

Cashier Team Lead

Shoppers Drug Mart
11.2022 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Collaborated with management to develop strategies for improving the overall shopping experience.
  • Processed both cash and card purchases and returns.
  • Set and updated employee schedules to fulfill gaps based on expected customer demands.

Education

High School Diploma -

Mohawk College of Applied Arts And Technology
Hamilton, ON
04.2024

Skills

  • Flexible Schedule
  • Online Order Picking
  • Team Leadership
  • Policy Enforcement
  • Shift Scheduling
  • Customer Service
  • Positive Attitude

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier Team Lead

Shoppers Drug Mart
11.2022 - Current

High School Diploma -

Mohawk College of Applied Arts And Technology
Prabhjot Singh