Vishal Saini
Sioux Lookout
Summary
Highly organized and detail-oriented Administrative Assistant with a proven track record of maintaining confidential files and providing exceptional customer service. Skilled in effectively managing time and resources to ensure smooth operations. Proficient in Microsoft Office and experienced in training and coaching team members. Strong communication and customer relations skills contribute to delivering outstanding results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Casual Office Support Clerk
Municipality of Sioux Lookout
09.2024 - Current
- Coordinated office communications, ensuring timely dissemination of information among team members.
- Managed scheduling and appointment organization, optimizing executive calendars for efficiency.
- Processed incoming correspondence, prioritizing urgent matters to enhance workflow.
- Assisted in maintaining office supplies inventory, implementing cost-effective ordering processes.
Sales Supervisor
H&M Cars
08.2024 - Current
- Assign sales workers to duties, Hire and train or arrange for training of staff, Authorize return of merchandise.
- Establish work schedules, sells merchandise, resolve issues that may arise, including customer request, complaints and supply shortage.
- Supervise and co-ordinate activities of workers, perform general cleaning duties.
- Plan, organize and direct administrative services.
- Enhanced operational efficiency by refining sales processes and workflows.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Part-time Sales Associate
T Cannabis
01.2024 - 10.2024
- Provided exceptional customer service to enhance customer satisfaction and loyalty.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Processed transactions efficiently, maintaining accuracy in cash handling and point-of-sale operations.
- Collaborated with team members to achieve sales goals, promoting a positive team environment.
Administrative Assistant
Sioux Lookout Dental Centre
01.2024 - 08.2024
- Maintained files and filing, keeping sensitive information confidential.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Managed collections process for past due invoices using telephone calls, emails, letters.
- Provided support during month-end close process by preparing journal entries as needed.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Applied customer payments correctly to appropriate accounts.
Customer Service Supervisor
Fresh Market Foods
09.2022 - 01.2024
- Trained customer service representatives on customer service standards, policies, and procedures.
- Coordinated with other departments to ensure customers received accurate information about products or services.
- Performed regular cycle counts to verify accuracy of physical inventory against system data.
- Created monthly reports summarizing activities such as inventories taken, orders shipped and received, backorders filled.
- Trained new customer service staff on company policies, procedures, and software systems.
Human Resources Assistant
Lasotronix Asia
12.2020 - 01.2022
- Provided administrative support for HR projects, contributing to overall departmental efficiency.
- Advertising Job openings.
- Organized new employee orientation schedules for new hires.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
Education
Human Resources Management -
Confederation College
Thunder bay, ON08.2022
Bachelor of Arts (B.A.) - Humanities
Post Graduate Government College
CHANDIGARH10.2020
High School Diploma -
Valley Public School
Panchkula, India05-2017
Skills
- Mail handling
- Fast Learner
- Training and coaching
- Customer Relations
- Human Resources Management (HRM)
- Effective Communication
- Time Management
- Teamwork and Collaboration
- Microsoft Office
Languages
English
Hindi
Punjabi
Certification
Valid G
First Aid CPR C + AED
Timeline
Casual Office Support Clerk
Municipality of Sioux Lookout
09.2024 - Current
Sales Supervisor
H&M Cars
08.2024 - Current
Part-time Sales Associate
T Cannabis
01.2024 - 10.2024
Administrative Assistant
Sioux Lookout Dental Centre
01.2024 - 08.2024
Customer Service Supervisor
Fresh Market Foods
09.2022 - 01.2024
Human Resources Assistant
Lasotronix Asia
12.2020 - 01.2022
Human Resources Management -
Confederation College
Bachelor of Arts (B.A.) - Humanities
Post Graduate Government College
High School Diploma -
Valley Public School