Prabhjot Kaur
Edmonton,AB
Summary
Talented Financial Advisor with proven track record of providing financial services to clients while managing complex loan transactions. Possesses deep understanding of credit analysis, loan origination and closing. Offers great time management and task prioritization skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Fairstone
Edmonton, AB
10.2022 - Current
- Specialized in mortgages, auto, personal, and secured loans.
- Delivered best-in-class customer service to clients both on the phone and in person.
- Solicited existing customers for tailored lending solutions.
- Collected and verified loan information for processing.
- Sold loan and protection products to enhance customer offerings.
- Closed loans virtually and in person, ensuring a seamless process.
- Followed up on overdue accounts to maintain financial compliance.
- Evaluated loan applications for adherence to financial regulations and internal policies.
Academic Assistant
NAIT
Edmonton, AB, AB
01.2024 - Current
- Assisted faculty with the preparation of course materials and syllabi.
- Provided administrative support to faculty members and students in a variety of academic activities.
- Organized and maintained departmental records, filing systems, and databases.
- Helped students master learning concepts through one-on-one and small group tutoring.
Economics and Finance Tutor
TUTORAX
Edmonton, AB
09.2022 - Current
- Providing help with assignments, lessons and exam preparations and provide enrichment to the university students
- Tutoring the subjects like business communication, marketing, Finance and accounting
- Helping students to catch up in school when fallen behind.
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Assisted students in developing effective study habits and strategies for success in school.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
- Motivated students using feedback and encouragement.
Business Tutor
Nimbus Learning-NAIT
Edmonton, AB
07.2021 - Current
- Assigned small group lessons and corrected homework
- Demonstrated critical thinking skills through small group activities
- Motivated students in the basics of finance and economics
- Assisted children to adapt interest in finance.
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Demonstrated various teaching techniques to engage students in the learning process.
- Worked closely with students to help develop math and essay writing skills.
- Recognized by management for providing exceptional customer service.
- Prepared handouts, study materials and other teaching aids.
Operational Officer 2-Mortgages
TD Bank
Edmonton, AB
04.2022 - 09.2022
- Manages the end-to-end process of discharging a personal real estate facility
- Preparing the discharge documents that are sent to the solicitor or land titles to have our registration removed from the title
- Maintaining excellent quality while meeting productivity metrics
- Processing and administrative tasks
- Supporting tasks that support the completion of these main tasks of a discharge
- Involving the booking of statements, processing the payout, and closing the facility.
- Provided guidance and support to staff on operational matters.
- Conducted regular meetings with team members to discuss progress and challenges in achieving objectives.
- Reviewed, analyzed and evaluated operational data to identify areas of improvement.
Member Service Associate
ABCU Credit union
Edmonton, AB
01.2022 - 04.2022
- Representing ABCU in a courteous and professional manner
- Complete and process member requests for transactional services, such as deposits, withdrawals, payments and resolving discrepancies, and answering questions
- Educate and set up members on online banking, mobile banking, and bill payments
- Verbally navigate and educate members through the internet banking site
- Analyze and resolve problems quickly while communicating effectively and documenting responses.
- Collected deposits or payments and arranged for billing.
Crew Member
Subway
Edmonton, AB
06.2021 - 12.2021
- Counted cash in register drawer at beginning and end of shift
- Promoted customer loyalty and consistent sales by delivering friendly service
- Reviewed weekly sales circulars and monitored price changes.
- Upheld high standards of productivity and quality in operations.
- Presented orders to guests within anticipated service times.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Financial Advisor
Jyoti financial services
India
01.2019 - 12.2020
- Assisted in reviewing mortgage loan applications and documentation
- Review documents and entire loan files and work to prevent problems by identifying deficiencies and then notifying loan officer
- Track the outstanding items on the loan files and follow up with customers to ensure the timely payment
- Facilities timely loan closing by working directly with Loan officer and customers
- Clarify/ correct the information and obtain additional information as necessary by email or call.
- Evaluated investment materials to develop financial recommendations, fulfill customer needs and predict favorable investments.
- Recruited new clients through proactive marketing initiatives and word-of-mouth referrals.
- Profiled and analyzed investment products to devise financial strategies, meeting client financial needs and forecasting opportunities with highest return on investments.
- Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors and other professionals.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
Education
MBA - Banking And Finance
Chandigarh University
12-2026
BBA - Finance
Northern Alberta Institute of Technology
Edmonton, AB12.2023
Bachelor of Business Administration -
Chandigarh University
04.2020
Skills
- Portfolio Management
- Teamwork Abilities
- Customer Service
- Multitasking
- Organizational Skills
- Corporate Financial Statements
- Programmed in Orange
- Trained skills in applications of Microsoft Office
- Computed in Apple iOS and android system
- Attention to Detail
- Loan File Maintenance
- Customer Relations
- Creditworthiness Determination
- Active Listening and Learning
Languages
- Spoke and wrote English, Punjabi, and Hindi fluently.
- Achieved 7 bands in ILETS
Languages
ENGLISH
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Analyzing financial statements
- Communication Strategies for s Virtual Age
- New Models of Business in society
- Creative Thinking
References
References available upon request.
Timeline
Academic Assistant
NAIT
01.2024 - Current
Assistant Branch Manager
Fairstone
10.2022 - Current
Economics and Finance Tutor
TUTORAX
09.2022 - Current
Operational Officer 2-Mortgages
TD Bank
04.2022 - 09.2022
Member Service Associate
ABCU Credit union
01.2022 - 04.2022
Business Tutor
Nimbus Learning-NAIT
07.2021 - Current
Crew Member
Subway
06.2021 - 12.2021
Financial Advisor
Jyoti financial services
01.2019 - 12.2020
MBA - Banking And Finance
Chandigarh University
BBA - Finance
Northern Alberta Institute of Technology
Bachelor of Business Administration -
Chandigarh University