PRABHJOT KAUR
Winnipeg,Canada
Summary
Compassionate and dedicated healthcare professional with experience providing personalized care and support to individuals with diverse needs, including seniors, persons with disabilities, and those requiring daily living assistance. Skilled in promoting independence, dignity, and quality of life through patient-centered care. Strong knowledge of safety protocols, hygiene, and infection control, with the ability to remain calm and effective in emergency situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Support Worker
Société Elizabeth Fry Du Québec
02.2021 - 05.2023
- Conducted regular assessments of clients'' progress, adjusting care plans as needed to promote ongoing improvement.
- Assisted clients with daily living activities, promoting self-sufficiency and personal growth.
- Maintained open lines of communication between team members, ensuring timely updates on client progress or concerns.
- Maintained accurate documentation of client interactions, progress, and incidents for thorough record-keeping purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each client''s needs.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Served as a liaison between clients, families, and other support services, fostering collaboration and continuity of care.
Machine operator
Storex Industries
06.2020 - 03.2022
- Gathered necessary information to create comprehensive reports for quarterly internal and external audits.
- Diagnosed, reconfigured, and maintained the company & systems to support customer service and operational goals.
- Continued accurate inventory levels to make sure adequate stocks were available to meet customer demands consistently.
Cashier
Café Coffee Day
03.2019 - 10.2019
- Collected payment for customer purchases
- Ordered stock and rotated departments
- Greeted all customers and provided prompt and friendly service.
- Processed cash register transactions by inputting product costs and giving back change.
- Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.
- Bagged and packaged customer orders and purchases.
Education
No Degree - First Aid
Canadian Red Cross
Montreal, QCBusiness administration - e-commerce
Canada college
Montreal, Quebec11.2021
Secondary education - commerce
Sir chottu ram public School
Rasulpur, Yamuna Nagar01.2018
Skills
- Patient care and assistance with daily living activities (feeding, bathing, grooming, mobility support)
- Compassionate communication and emotional support for clients and families
- Knowledge of infection control, hygiene, and safe handling practices
- Administering medication reminders and monitoring health conditions
- Experience in working with elderly individuals and persons with disabilities
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Time management and organizational skills
- Ability to work independently and as part of a healthcare team
Certification
Dispatch Training Certificate and first aid
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Availability
- Flexible Schedule
- Weekdays and Weekends
Timeline
Direct Support Worker
Société Elizabeth Fry Du Québec
02.2021 - 05.2023
Machine operator
Storex Industries
06.2020 - 03.2022
Cashier
Café Coffee Day
03.2019 - 10.2019
Business administration - e-commerce
Canada college
Secondary education - commerce
Sir chottu ram public School
No Degree - First Aid
Canadian Red Cross