Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

PRABHJOT KAUR

Moncton,Canada

Summary

Retail professional with 4 years of experience in customer service and extensive experience in employee supervision and staff training. Proven ability to maintain optimal inventory levels while adhering to food safety and quality standards. Demonstrated success in enhancing customer satisfaction and operational efficiency through strong leadership and organizational skills. Expertise in managing retail sales, inventory control, and effective advertising strategies.

Overview

4
4
years of professional experience

Work History

RETAIL SALES MANAGER

Petro Canada
Moncton, NB
10.2024 - Current
  • Directed daily operations of a high-volume retail store, leading a team ofsales associates to consistently exceed monthly sales targets by 15–20%.
  • Implemented training programs that improved product knowledge and customer engagement, increasing upselling and cross-selling rates by 25%.
  • Reduced inventory shrinkage by 18% through improved stock management and loss prevention strategies.
  • Resolved escalated customer issues with professionalism, boosting customer satisfaction ratings by 30%.
  • Designed and executed seasonal promotions and in-store events that drove a 22% increase in foot traffic.
  • Collaborated with senior management on budgeting and forecasting, ensuring profitability and cost efficiency.

Associate

Walmart
Moncton, NB
10.2023 - Current
  • Ensure the quality of product preparation
  • Manage the daily operations of the bakery and deli departments
  • Engage with customers at the service counter
  • Complete price changes on time
  • Order merchandise on time
  • Follow proper procedures for mark-ups, mark-downs, price changes, signing, flagging, and labeling

DELI SUPERVISOR

Oceans
Mississauga, ON
10.2022 - 09.2023
  • Exhibited excellent customer service skills while interacting with customers on a daily basis
  • Assisted with marketing efforts by developing promotional materials such as flyers or coupons for customers
  • Developed effective systems for ordering and stocking food items in the deli department
  • Ensured safety protocols were followed by all personnel working in the deli area
  • Performed regular audits of inventories ensuring accuracy of stock levels and expiration dates

INVENTORY SPECIALIST

Ingram
Mississauga, ON
09.2021 - 09.2022
  • Investigated and rectified discrepancies between physical and system inventories
  • Provided training for new employees on proper handling of materials and equipment
  • Assisted with physical inventories as required during end-of-year audits
  • Utilized warehouse management software to manage products in multiple locations
  • Performed regular cycle counts to ensure accuracy of inventory records

Education

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) -

CONESTOGA COLLEGE
KITCHENER
05.2023

High School Diploma -

Army Public School
India
05-2020

Skills

  • Employee Supervision
  • Freight Inspection
  • Staff Training
  • Strong Organizational Skills
  • Accounting Records
  • Food Safety and Quality

References

  • PAWANDEEP KAUR, Oceans, Deli Manager, (437) 776-7071, pawansran97@gmail.com
  • BABNEET KAUR, Petro Canada, Assistant General Manager, (437) 770-2426, Babankaur4949@gmail.com

Timeline

RETAIL SALES MANAGER

Petro Canada
10.2024 - Current

Associate

Walmart
10.2023 - Current

DELI SUPERVISOR

Oceans
10.2022 - 09.2023

INVENTORY SPECIALIST

Ingram
09.2021 - 09.2022

ASSOCIATE IN APPLIED SCIENCE (A.A.S.) -

CONESTOGA COLLEGE

High School Diploma -

Army Public School

Similar Profiles

CREATE PROFILE
PRABHJOT KAUR