Summary

Overview

Work History

Education

Skills

References

Timeline

PRABHJOT KAUR

Moncton,Canada

Summary

Retail professional with 4 years of experience in customer service and extensive experience in employee supervision and staff training. Proven ability to maintain optimal inventory levels while adhering to food safety and quality standards. Demonstrated success in enhancing customer satisfaction and operational efficiency through strong leadership and organizational skills. Expertise in managing retail sales, inventory control, and effective advertising strategies.

Overview

years of professional experience

Work History

RETAIL SALES MANAGER

Petro Canada

Moncton, NB

10.2024 - Current

Directed daily operations of a high-volume retail store, leading a team ofsales associates to consistently exceed monthly sales targets by 15–20%.
Implemented training programs that improved product knowledge and customer engagement, increasing upselling and cross-selling rates by 25%.
Reduced inventory shrinkage by 18% through improved stock management and loss prevention strategies.
Resolved escalated customer issues with professionalism, boosting customer satisfaction ratings by 30%.
Designed and executed seasonal promotions and in-store events that drove a 22% increase in foot traffic.
Collaborated with senior management on budgeting and forecasting, ensuring profitability and cost efficiency.

Associate

Walmart

Moncton, NB

10.2023 - Current

Ensure the quality of product preparation
Manage the daily operations of the bakery and deli departments
Engage with customers at the service counter
Complete price changes on time
Order merchandise on time
Follow proper procedures for mark-ups, mark-downs, price changes, signing, flagging, and labeling

DELI SUPERVISOR

Oceans

Mississauga, ON

10.2022 - 09.2023

Exhibited excellent customer service skills while interacting with customers on a daily basis
Assisted with marketing efforts by developing promotional materials such as flyers or coupons for customers
Developed effective systems for ordering and stocking food items in the deli department
Ensured safety protocols were followed by all personnel working in the deli area
Performed regular audits of inventories ensuring accuracy of stock levels and expiration dates

INVENTORY SPECIALIST

Ingram